Do You Know What Makes You Different From Your Competition?

different from your competition

 

Businesses always have competitors, so do you know what makes you different from your competition? Do you clearly show why bed and breakfast guests should stay with you and NOT another local inn or a hotel? 

No matter what kind of B&B you have, you can emphasize your specific amenities, strengths, and accomplishments. Examples include:

 

  • Accommodating to Guests’ Dietary Restrictions
  • Art on Display and/or Guests Creating Art (with Instructor) During Their Stay
  • Bikes Available for Guests to Use During Their Stay
  • Breakfast Delivered to Your Room
  • Business Amenities: High Speed Internet, Desks, Electronic Charging of Devices
  • Community Outreach, Local Volunteer Service, and/or Sponsoring a Cause 
  • Consistent (and Exceptionally High) Online Reviews from Guests
  • Culinary Classes or Retreat for Your Guests or Your Own Cookbook
  • Electric Vehicle Charging Station
  • B&B Farm with Animals to Pet and Products (Such as Goat Cheese)
  • Fresh Floral Arrangements in Guest Rooms (Part of a Package)
  • Game Room with Pool Table, Ping Pong Table, Chess, etc.
  • Gardening Awards for Incredibly Beautiful and Well-Maintained Grounds
  • Gift Shop with Coffee Mugs, T-Shirts, Postcards, etc.
  • Gourmet Chocolate and/or Chocolate Desserts with Hot Cocoa or Coffee 
  • Green Leader in the Hospitality Industry
  • Guest Packages Customized for Specific Interests and/or Occasions
  • Host Elegant Private Events Like Parties, Retreats, Receptions, and Weddings
  • Indoor and/or Outdoor Pool for Guests to Use
  • Library of Books and Other Media Available to Your Guests
  • Local Love from Other Local Businesses (Receiving Word of Mouth Referrals)
  • Logo That Is Memorable and/or Catchy Slogan for Your Inn
  • Luxurious Spa or Private In-Room Massage Service
  • Modern Inn with Modern Decor and Amenities
  • Movie Theater Screening Room
  • Only Historic Bed and Breakfast in Your Town
  • Partnership with a Tour Guide Company That Picks Up Your Guests
  • Picnic Lunch Option for Your Guests (Can Be Part of a Package)
  • Plenty of Free Parking Available to Guests and Well-Lit Inn at Night
  • Private Wine Tastings or a Complimentary Social Hour with Wine and Cheese
  • Professional Photography of Your Inn and The Food You Serve Your Guests
  • Restaurant Inn Open to the Public (Not Limited to Your Overnight Guests)
  • Strong Online Social Media Presence 
  • Tickets to Local Concerts or Events (For An Additional Fee)
  • Won a Local, Regional, or Even National Best Recipe Contest 
  • Yoga and/or Fitness Focused Inn with Classes for Guests

When you know HOW you are different from your competition, then you can be sure to communicate your message of uniqueness to attract even more guests. Be sure to feature what makes your inn different in regular blog posts as well as in social media. This is a successful way to position your own brand. Make your B&B the obvious first choice for those looking to stay in your area!

Image by Marcus Berg of Unique Angles Photography

How To Develop Guest Packages

how to develop guest packages

 

To attract more visitors to your bed and breakfast, develop guest packages.  Packages are a great way to reinforce your brand and your inn’s image.  This also allows you to offer discounts without cutting your room prices.  When you bundle several items, services, and features together, this adds more revenue to your B&B business.

 

 

Wondering how to come up with some great ideas for bed and breakfast packages? Can you offer some courses or classes?  If you teach a particular skill (or can find a teacher), offer to host a bed and breakfast retreat. Potentially, you could fill all of your rooms.

  • Artist Retreat
  • Bird Watching Retreat
  • Book Club Retreat
  • Culinary Kitchen Getaway
  • Farming Retreat
  • Board Games Retreat
  • Gardening Getaway
  • Photography Retreat
  • Quilters Retreat
  • Scrapbooking Retreat
  • Writers Retreat
  • Yoga Retreat

 

What about featuring local attractions in your area?

  • Entertainment Package
  • Historic Tours Package
  • Restaurant Package
  • Spectator Sports Package
  • Wine Lovers Package

 

Do you want to attract a specific group of people?

  • Class Reunions
  • Family Reunions
  • Girlfriend Getaways

 

How about offering a promotional package during each season?

  • Winter Specials: activities like ice skating, skiing, and snowmobiling
  • Spring Renewal: everything starts to bloom again
  • Summer Fun in the Sun: can include amusement or water park tickets
  • Fall Foliage: certain parts of the country are known for their beautiful autumn colors

 

Is there a specific sport or physical activity that is popular in your area?

  • Bike Tours
  • Golf Getaways
  • Horseback Riding
  • Snow Skiing

 

What about promoting the holidays to your guests?

  • New Year’s Package
  • Valentine’s Day
  • Labor Day
  • Thanksgiving Package
  • Christmas Package

 

The bed and breakfast package could center around guests’ relationships.

  • Anniversary Package
  • Babymoon Package
  • Family Travel Deals
  • Honeymooners Package (you can offer this even if you do not host weddings)
  • Romance Package (not just for Valentine’s Day, but for any time of the year)
  • Wedding Package

 

There are so many different package possibilities, depending upon where you are located and your interests:

  • For mystery lovers, you could offer a Murder Mystery Weekend Package.
  • For couples or single travelers looking to be pampered have a Massage Package or Spa Retreat.
  • If you live near a university, you may offer a package to the Parents of College Students.
  • If your inn is close to a number of major businesses or hosts business conferences, you may offer a Business Travelers Package.
  • If you would like to offer discounts to a specific groups of people you can: Military Special, Senior Citizen Discount, Teachers Discount, etc.
  • If you are a green inn, you could offer a discount to those driving cars with alternative fuel options.  You can reward your guests for being eco-friendly and helping Clean the World.

For more alternatives, offer an a-la-carte approach and let your guests create their own package by choosing from specific add-ons you offer.  They could add chocolate, flowers, heart-shaped balloons, teddy bears, and other special upgrades to their room price.

Packages can be centered around the time of the week the stay, “Midweek Specials” for slower times during the middle of the week.  “Spontaneous Specials” for last minute bookings for spontaneous travelers.  Even a Frequent Stay or Extended-Stay Discount.

There are many more bed and breakfast packages that you can put together based on what is in your local area, the types of guests you are trying to attract, your skills, and your amenities.  The key is to design your packages around the desires of the guests you want to attract.

 

Image by Marcus Berg of Unique Angles Photography

How To Have Amazing Bed and Breakfast Curb Appeal

bed and breakfast curb appeal

 

Have you seen that HGTV Channel show called Curb Appeal?  That informative show is full of tips on how to attract people to want to come inside your home.  It is about becoming the best looking house in your neighborhood.  As a bed and breakfast owner, your goal is to look so appealing from the curb, that those passing by will want to book a stay.

 

The last thing you want is for people to visit your website that shows your bed and breakfast looking at its best, only for them be sadly disappointed when they visit and see that it has not been well maintained.  As you may already know, this is why first impressions are very important.

 

Useful Curb Appeal Questions

 

  • Do I have an attractive sign displaying the name of my bed and breakfast?  Well made signs can attract the attention of others from the road.

 

  • Does my home look inviting?  You want it to look loved and cared for, just as you will do for your guests in showing them hospitality.

 

  • Is there a clear path to my front door?  Guests should not be confused about the main entrance to your bed and breakfast.

 

  • Does my front door look welcoming?  You may need to refinish it and add a coat of fresh paint.  You may want to feature seasonal wreaths on it. Some even inns have front doors with stained glass.

 

  • Is there an outdoor focal point that tells guests where to look first?  This could be a fountain, bench, walkway, tree, or anything else attractive.

 

  • Do I have an attractive way to distinguish the boundaries of my property from that of my neighbors?  This could be fencing with landscaping inside your yard.  Or it could be trimmed hedges that add an attractive border.

 

  • Is my lawn well-manicured?  The key is to consistently mow and fertilize so that it is easy to maintain and you have the greenest turf on your street.  If your yard needs to be revitalized, talk to some local lawn care companies.

 

  • Do my windows sparkle and shine?  Make sure that windows are clean.  If they need replacing, go green with energy efficient windows.

 

  • Do I need to have anything repaired? This means looking at things like your roofing, gutters, decks, and siding.  Make sure that nothing is rotted.  Have regular pest inspections performed.

 

  • Are my driveways and walkways safe, clean, and attractive?  This could mean power-washing, repairing brick as well as repairing stonework and concrete.

 

  • Do I have any dead or diseased plants or trees that need removing?    Trim shrubs, prune overgrown plants, and remove dead trees and their stumps.

 

  • Do I have a variety of evergreens and flowering shrubs?  Group plants by height and layer the groups for visual interest.  You can also vary the colors and textures.

 

  • Is there something that sets my yard apart from others?  This could be a gazebo, a pond, a fountain, statues, porches, and swings.

 

  • Do I have plants in pots or urns in eye-catching places like near steps and walkways?  Some people prefer a symmetrical look at the front door with the same thing on each side of the front door.

 

  • Do I have a garden of some kind for guests to enjoy?  This could be a flower garden, rock garden, or a vegetable garden. You can even grow your own spices to flavor your meals.

 

  • Do I have a plan for irrigation?  Depending upon your climate, ideally you have sprinklers for hot and dry times of the year.

 

  • Is everything that is painted on my property look clean and bright?  You never want guests to see cracked or peeling paint.  It is amazing what a fresh coat of paint can do to revive the look of something.

 

  • At night, will my guests be able to see when they return to my bed and breakfast?  There should be enough outdoor lighting that it is safe and attractive for guests to come back to your inn.  Any paths they should walk should be well lit.

 

It is important that your property gives them a great first impression and sets your guests at ease that they made the right choice to stay at your bed and breakfast.  Help them feel sure of their decision from the very moment they see your property and love your bed and breakfast curb appeal.

 

Image by Marcus Berg of Unique Angles Photography

Why Bed and Breakfast Gazebos Are So Popular

bed and breakfast gazebos

 

As bed and breakfast owners, you know it is the little things that make a big difference.  Did you know that just by adding a gazebo to your property, you are making it more appealing to potential guests? Attractive landscaping, including bed and breakfast gazebos, enhances the look for your bed and breakfast.

 

 

A gazebo is sometimes octagonal (or tent shaped) and can be free standing or attached to a garden wall.  It is typically built with wood and has standard roofing materials.  It can be open on all sides or have netting to keep out bugs. Bed and breakfast gazebos are popular because they have a variety of styles and can serve a variety of purposes:

  • A quiet place to enjoy the view outdoors
  • Host meals, parties, and small musical performances
  • Meditation, prayer, or spiritual place
  • Ornamental feature in landscaped lawns
  • Provides shade (even for a hot tub)
  • Shelter from rain
  • In weddings, it is used for exchanging vows and cutting the cake

If you have one, do you feature your gazebo with landscaping around it? Do you use it for outdoor events?  If you do not have a gazebo, is there room for one and, if so, do you know how you would like for it to be used?

You do not have to be a professional builder in order to build a gazebo yourself. They can also be purchased from home improvement stores like Lowe’s and Home Depot.  

However, before constructing or adding a gazebo to your property, you need to make sure you are abiding by zoning laws and community regulations. There could be height restrictions, allowable lot coverage (rules about the percentage of your property with a building on it), and restricted areas (used for utilities, emergency access, and your property line).

Furthermore, if you must abide by the rules of a homeowners association, you will need to understand their guidelines concerning things like style, height, and material used. In this case, it is much better to seek permission before adding a gazebo than to find out that you are in violation of a law or rule and you will need to make (what could be expensive) changes.

You can feature pictures of your gazebo on your website. You can also talk about its addition and/or construction in a new blog post and in social media.

Bed and breakfast readers, if you have a gazebo, please comment below about how you and your guests use it. If you are considering adding a gazebo, please tell us your reasons for doing so. 

 

Image by Marcus Berg of Unique Angles Photography

The Beautiful Bounty of Bed and Breakfast Gardens

bed and breakfast gardens

 

 

Some bed and breakfasts gardens have been very creatively designed and developed.  There are so many terrific ideas to make it a breathtaking, peaceful, and romantic place for your guests.  Bed and breakfast gardens may have or can include:

 

 

  • benches
  • bird baths
  • bicycle or boot used as a planter
  • conifers
  • curving paths
  • fish ponds
  • hosta plants
  • magnolia bushes
  • ornamental grasses
  • perennials
  • pines
  • planters
  • pottery
  • reflecting pond
  • rock garden
  • roses
  • shrubs
  • terraced wall garden
  • tulips
  • waterfall
  • water lilies
  • woods

Did you know that there are hundreds of B&B accommodations with the word “garden” or “gardens” in their name? This shows you how popular it is for places of hospitality to feature flower gardens and to grow their own produce and spices. 

The flowers you grow can be displayed in vases throughout your inn. The fruits, vegetables, and herbs you grow will be a fresh (as well as economical) way to help feed your guests. 

The farm-to-table concept has fairly recently become a mainstream culinary philosophy, however, innkeepers have been sourcing and serving local food for generations. You may offer your guests your own fresh produce, organic eggs, and/or free-range meat. Your inn may be located on a farm and/or have its own restaurant. There are so many options for innkeepers to provide. 

Bed and breakfast gardens attract the beauty of gorgeous butterflies and hopping bunnies as well as the pleasant chirping of birds and sound of babbling brooks.  You can make it informative by placing little signs throughout to label what you planted.  

You can make it as personal as you want by naming your garden and inscribing its benches.  If it is a historical bed and breakfast, for example, you can use the names of former residents.

There is no limit to the joyous possibilities of your ever changing and growing garden.   By planting things that bloom at different times in the year, it can look great all year round.  You may attract guests who are fellow green thumbs looking for more inspiration.

 

Image by Marcus Berg of Unique Angles Photography

Wine Lovers Love Wonderful Vineyards and Tastings

wine lovers

 

Is your bed and breakfast located in wine country?  If so, do you invite wine lovers to your bed and breakfast for private wine tastings and tours of vineyards? Perhaps offer a Wine Lovers Package and assist your guests in arranging their wine-tasting itinerary depending on the date and the time of year they visit.

 

 

Recommend some wine-related activities (such as picnics) that you think your guests will love. Seasons play a role in the events that are offered, but there may be something ‘wine-related’ that is always happening nearby your inn.  Your guests could experience an exceptional wine tasting at some of your region’s premium, award winning wineries.

Whether your guest is a wine aficionado or just wants to try a new experience, he or she will discover the complexities of the vineyard, the artistry that takes place in the cellar, as well as the joys of tasting the result: elegant wines for every palate!

If guests are leaving your bed and breakfast for their wine tasting, consider providing them with a tour guide (and/or chauffeur) to help them experience some of the premium wines your local area has to offer.

Now, more than ever, wineries are eager for guests to stop by. Perhaps you could coordinate hosting an event with at least one local vineyard. If possible, give your guests the option of a half or whole day trip to arranging a multi-day tour. 

Alternatively, you can host your own wine tastings right from your inn. This is very convenient for your overnight guests (yet you have the option of adding even more wine tasters to your gathering).

Wine is commonly paired with cheese, fruit, and chocolate so you have several options for your menu. Your tasting could provide a full meal or just one course (like appetizers or desserts).

It is perfectly acceptable to invite a local wine aficionado (or sommelier) to educate your guests. Your expert may offer this as a complimentary service to you if he or she may bring bottles for your guests to purchase.  Whether your guests are going on a tour (or staying “inn”) you can give your wine lovers the best wine tasting experience possible!

 

Image by Marcus Berg of Unique Angles Photography

Everyday Joy: A Community Book Project with Donna Kozik

Hello, Kristi here. I had a wonderful opportunity to be part of Donna Kozik’s Community Book Project called “Everyday Joy.” Appropriately titled, we were asked to share a story having to do with anything that brings us every joy.

We are pleased it has already reached #1 best seller status for the category “Time Management in Business.” I can’t thank Donna enough for her words of encouragement to my fellow contributors and me throughout the process.

Everyday Joy is the most recent edition of her A Community Book Project series, where people come together to submit essays on a particular theme. In a weekend. 

The everyday joys described include the subjects of children, pets, nature, travel, and in one case, bacon. My own essay centers around the everyday joy I receive from playing word games and solving word puzzles. 

The inspirational essays, narratives, and insights hopefully will empower and uplift you, too, to be a more joyful being. Thank you for reading–and celebrating–everyday joy! 

Innkeepers can make this book available to your guests to read during their stay with you. Everyone wants to think about joyful things when they are on a vacation. For your business guests, it will be a welcome break for them to read. 

The beauty of a community book project like this is that we have many contributing writers, all with their own unique stories and perspectives of joy. We hope you find the book to be a joy to read.

Most innkeepers make a variety of books and magazines available on a variety of topics. This Everyday Joy book is filled with many subjects that will surely touch the hearts and lives of you and your guests. 

If you are an innkeeper who has also published a book, I welcome you to comment below with your name, the name of your accommodations, and your book’s title in the comments below. Recently retired, Karen Pullen, the former innkeeper of Rosemary House Bed and Breakfast in Pittsboro, North Carolina, continues to be the talented author of several mystery fiction books including the Stella Lavendar mysteries series. 

If you do happen to read the Everyday Joy book, feel free to comment below with your thoughts about it. Also, you can share the everyday joys you experience on a regular basis as an innkeeper.

Note: I receive Amazon Affiliate commissions from purchases made through Amazon links. 

How to Have a Better Bed and Breakfast Blog

a better bed and breakfast blog

Want a better bed and breakfast blog? Here are some top hospitality blogging tips to attracting more readers and more business to your inn.

 

Be sure to blog about WHY people visit you. Because it could be for a variety of reasons, I am going to list some possible reasons.  Each of those reasons can be a blog post! Mentally answer the questions as you read on.

 

Your LOCATION could be a big reason as to why guests stay with you. Whether you offer a secluded place for them to get away from it all (a peaceful place for relaxation and romance) or exciting urban accommodations with lots to do (a thriving place for fun and entertainment), your location could be a factor. 

  • What, if any, major attractions are in your area?
  • What are the top 3 reasons that people come to your city?

 

Your AMENITIES can play a vital role in why people choose to stay with you. Guests appreciate being able to experience luxuries they don’t necessarily have in their everyday lives.

  • What amenities do you have?
  • Do you list your amenities on your website?

 

Your EVENTS that you host can attract guests. Whether you host private parties, weddings, or other special events, this can attract people to become overnight guests. 

  • What events do you host?
  • Do you have a blog post (or web page) about each event you host?

 

Your REPUTATION for hospitality is another compelling reason. Word of mouth can be very powerful as a way to attract new guests. When we have an enjoyable time doing something, it is only natural to bring it up in conversation with another person.

  • What is it about your hospitality that sets you apart from other inns?
  • Do you monitor what is being said about you and your inn online?

 

Your FOOD can be a major pull factor when it comes to attracting more guests. If you are one of the inns that also has a restaurant open to the public, that is another way to become known. First they dine with you, then they decide to become overnight guests. However, those who do not have restaurants can also do extra things like offer 24/7 access to refreshments. 

  • Do you have a wine and cheese hour or a special time of the day for tea and goodies?
  • Are you able to accommodate those with special dietary needs?

 

Your PACKAGES can also contribute to why guests decide to stay with you versus your local competitors. Guests appreciate having things already arranged ahead of time.

  • Do you offer packages that include things like event tickets, restaurant gift certificates, local walking tours, etc.?
  • Do you offer themed packages like romance or adventure?

 

Give people a SNEAK PEEK into life at your inn. Many famous tourist attractions like Disney and The Biltmore Estate offer Behind the Scenes tours. You could share pictures, videos, and stories of what happens at your B&B.

  • Share things that ONLY you or your inn has (more details about your guest rooms, previous residents, the current innkeepers, etc.)
  • Share funny things that happen (amusing little pranks staff members pull on each other, or comical things with guests such as two people who don’t know each other yet show up to breakfast wearing the same shirt)

 

Answer frequently asked questions in your blog posts. If you get asked the same questions over and over, how about answer those questions before your guests even arrive at your inn! 

  • The number of miles (and estimated drive time) to key points of interest that guests may want to visit in your area
  • How you do breakfast at your inn (time, typical menu options, in-room delivery of breakfast, etc.)
  • Checking in and check out procedures as well as coming and going during their stay with you

 

Creatively add other unique content to your blog posts, including any of the following:

  • Recipes of things you make here at the inn
  • Tips about your local area including restaurants and attractions
  • Your very own Top 10 List that relates to your B&B or local area

 

One of the most important aspects of blogging, is to consistently do it. The search engines reward fresh content by making it more visible online. Plus, you are keeping in touch with people and staying on their radar. Remind previous guest about why they should come back again and compel new people to visit for the very first time. 

 

Another strong factor in having a better bed and breakfast blog is sharing pictures and videos. “A pictures is worth a thousand words.” Guests want to know what they can expect before they come to your inn! 

 

You are welcome to put a link to YOUR bed and breakfast blog in the comments below and share what works well for you. If you do not have a blog (or do not consistently blog), feel free to contact me for advice.

Image by Marcus Berg of Unique Angles Photography

Managing Your B&B Reputation

Managing Your B&B Reputation

Managing your B&B reputation is more important than ever in this fast-paced world of easily accessed online information. Whether bed and breakfast innkeepers monitor it or not, people are talking about their inns. Do you know what others are saying about your bed and breakfast?  Do you look at reviews written by your previous guests? Conversation goes on whether or not you participate in it.  You can’t afford not to know what is being said about you and your inn!

According to Trip Advisor, 93% of people find reviews important when determining where they want to stay.  This is why receiving positive feedback from satisfied guests is so critical.  Every effort should be made to reduce negative reviews and improve the reputation and appeal of your place of lodging.

Online reputation management means monitoring and influencing the image of your property throughout the internet.  Places of hospitality should focus on review sites, social media, and search engine results.  People from all backgrounds and all over the world use the internet for online travel research before booking their accommodations.

B&B Reputation Management Tips:

  • Monitor all feedback avenues regularly
  • Spend most of your time listening and paying attention
  • Read everything travelers are saying about your B&B on OTAs & review sites
  • Set up a Google Alert for the name of your B&B and other relevant keywords
  • Communicate why people should recommend your brand vs. your competitors
  • Know what messages about your brand you want guests to share
  • Provide plenty of opportunities for guest feedback during their stay
  • Answer all questions in a timely manner
  • Respond with an open mind to comments
  • Engage with sincerity and authenticity
  • Take all precautions to prevent negative events from occurring

Owning a hospitality business means you need to actively protect your image.  In the event that your reputation management escalates to crisis management, ignoring negative guest comments does not make them go away.

Actions To Protect Your Hospitality Brand:

  • Identify the naysayers and respond promptly
  • Make the appropriate apologies and explanations
  • Seek to positively solve their problem
  • Isolate them so the conversation becomes more personal, but far less public
  • Talk in a one-on-one private discussion to find the solution to their problem
  • For every zealot trying to hurt you, your loyal guests are ready to defend you
  • Consumers will generally “shout down” detractors who are way off base
  • Reputation terrorists often base their arguments on feelings vs. facts
  • Have an escalation plan in place for excessive bashing in multiple forums
  • Pick your battles and tactfully respond to criticism
  • Always take the high road

Gathering a lot of mostly positive feedback will increase your visibility because guest reviews will be distributed efficiently on social media as well as booking platforms. At the same time, you can avoid high provision fees by getting people to use your website and your booking engine.  A high rating means your reputation is on a good level, automatically driving demand for your B&B and creating more revenue for you and your employees.

The key is to be attentive and responsive to guests in person, on the phone with callers, and online with those asking questions or making comments.  If you do not have a blog already, considering adding one so that people can get to know the details about you, your inn, and your local area. 

Managing your B&B reputation is critical to the success of your bed and breakfast.  Our elite reputation management service tracks comments on review sites (like TripAdvisor and Yelp), gives you tips to encourage more positive guest reviews, and we prevent (and defuse) reputation crises so you maintain your reputation for superior hospitality. Contact Bed and Breakfast Blogging if you would like to know more about it! 

Image by Marcus Berg of Unique Angles Photography

The Many Benefits of B&B Association Membership

association membership

 

There are many benefits of B&B Association Membership.  While each bed and breakfast association has their own unique benefits, the following lists commonly offered benefits from such groups.  Innkeepers not belonging to any professional associations will learn why membership is valuable.

 

 

  • Advocacy: promoting B&B industry and traveler interests, raising the stature of the state’s hospitality industry, growing the state’s travel economy

 

  • Affiliations: state tourism department, state travel council, Professional Association of Innkeepers International, etc.

 

  • Brochures/rack cards/travel guides: distributed at member inns, welcome centers, tourist attractions, visitor bureaus, chambers of commerce, and in response to visitor requests

 

  • Collaboration: socialize, peer support, share, network, learn, encourage, exchange lessons learned as well as recipes, and enhance the lodging experience of guests

 

  • Cookbooks: member inns can buy association cookbooks at wholesale and sell at retail for a profit (see some B&B association cookbooks below)

 

  • Credibility: association membership provides bed and breakfasts with added credibility; licensed, inspected, and approved distinction; passed high standards bed and breakfast checklists

 

  • Directory: profile information and pictures in online and print directories

 

  • Discounts: lower cost to related products and services (such as credit card processing, conferences and trade shows, floral arrangements, insurance coverage, membership to other hospitality associations, reciprocal or discount lodging with other member inns, travel deals, and web reservations)

 

  • Education: foster professional development of members and improve service and professionalism of their staff through annual meetings, experts, featured speakers, round tables, seminars, vendors, webinars, workshops

 

  • Legal representation: expert support, legal hotline, industry updates, and a better understanding of applicable laws and regulations

 

  • Lobbying: have a voice in legislative issues, support state’s lodging sector, work proactively with governmental agencies that regulate the B&B industry, produce favorable industry public policy, and champion for safety and security in the hospitality industry

 

  • Logo: members can use their association logo on their website and marketing materials

 

  • Marketing: collective advertising, email marketing, e-newsletter, public relations, social media

 

  • Gift certificate program: reimbursement for association gift certificates redeemed

 

  • Inspections:  regularly conducted property inspections; evaluated with high standards on specific criteria having to do with safety, comfort, and hospitality

 

  • Mentorship: seasoned innkeepers can mentor less experienced innkeepers, foster profitability and sustainability

 

  • Networking: learn from fellow innkeepers and receive their business referrals

 

  • Partnerships: restaurant and lodging expos; engage in charitable and community endeavors

 

  • Real estate listings: list of bed and breakfast member inns for sales

 

  • Reservations: availability calendar, reservations scheduler

 

  • Travel planner: list of area events, specials, and attractions near each member B&B

 

  • Website: many offer their members an exclusive web page with photos, contact information, inn names and descriptions, locations, amenities, and specials; links to member website, Trip Advisor and other review sites, social media, and member inn’s blog.

association membership

 

There are many advantages to belonging to a bed and breakfast association.  Perhaps the most motivating is making connections with fellow innkeepers and having the accountability and support from your innkeeping peers as well as more marketing opportunities.

 

 

Images by Marcus Berg of Unique Angles Photography

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