Tag Archives: time

Maximizing Your Time

maximizing your time

We all have 24 hours in our day.  Since none of us can buy time, we must maximize (make the greatest and full use of) this limited resource. This means we must have a strategy (a plan for obtaining a specific goal or result).

So what are goals?  Goals are the results toward which our efforts are directed.  The best goals are SMART:

  • Specific–target a specific area for improvement
  • Measurable–quantify or at least suggest an indicator of progress
  • Action-oriented–state what action must be taken
  • Realistic–state what results can realistically be achieved, given available resources
  • Time-related–specify when the results can be achieved

As an innkeeper of a bed and breakfast, you may want to categorize your goals based on the different areas in your job. I have included an example of a smart goal for each category.

  • Cooking–I will learn at least one new breakfast recipe each week and serve it to my guests.
  • Decorating–I will consult with a professional painter and get an estimate on interior and exterior painting costs.
  • Events–I will host a local chamber of commerce meeting every week.
  • Finances–I will keep an organized record of my earnings and expenses.
  • Gardening–I will plant at least 3 trees and 5 bushes this month.
  • Housekeeping–I will hire a maid to clean our rooms regularly.
  • Laundry–I will arrange for a laundry service to clean our linens.
  • Marketing and Promotion–I will hire someone to write a blog for our website.
  • Shopping–I will stick to my list every time I buy groceries.

You may think of other categories or come up with different goals.  The point is to make the best use of your time. This will allow you, the busy innkeeper, to get everything done and still have a little down time to yourself.

 

Image by Marcus Berg of Unique Angles Photography

Healthy Breakfast Foods: Oats

healthy-breakfast-oats

Bed and breakfast owners and innkeepers, do you ever feel like you cook the same dozen different breakfasts over and over?  From time to time, we are going to feature various healthy breakfast foods.  This blog post is about the health benefits of oats and then we will give you a link to a delicious recipe for a steaming bowl of freshly cooked apricot honey oatmeal.

  • Oats can lower high cholesterol levels (which reduces the risk of cardiovascular disease and stroke)
  • Oats are high in fiber from its whole grains (which lowers the risk of cancer)
  • Oats can stabilize blood sugar (which is great for diabetics or to prevent Type II diabetes)
  • Oats have unique anti-oxidant compounds (that help prevent free radicals from damaging the good kind of cholesterol)
  • Oats can be a well-tolerated wheat alternative (for those with celiac disease)
  • Oats can be made into oatmeal, cookies, muffins, bread, granola, and more

The best place to store your oats in an airtight container in a cool, dry, and dark place like your kitchen pantry. You can add nuts and fruits for even more flavor.  At the bottom is the link to the delicious oatmeal recipe we promised.  Note that you can substitute the apricots with any dried fruit you like. You can also use half milk and half water for creamier oatmeal.

By cooking new recipes, this makes your daily breakfast cooking time more fun. Plus it lets you enjoy the rave reviews from your guests!

Apricot Honey Oatmeal Recipe

 

Image by Marcus Berg of Unique Angles Photography

Getting to Know Kristi Dement

Getting To Know Kristi Dement

Getting to know Kristi Dement. I was born and raised in Holland, Michigan.  My great-grandmother was originally from Holland, Netherlands.  After graduating from West Ottawa High School,  I completed my bachelors degree in psychology from Michigan State University’s Honors College in East Lansing, Michigan just three years later.

 

Since I did not want to meet someone who wanted to stay in the cold six-month-long winters of Michigan, I met my husband Glen online.  He lived in Maryland at the time I was finishing my last year at MSU. We got married and I moved to the Baltimore area for a year.

When he had an opportunity to transfer with his work to the Raleigh area in North Carolina, November of 1999, I wholeheartedly supported it.  This Michigan girl thought Maryland weather would be warm enough, but going further South sounded even better to me!

I went back to school to earn my masters degree in library science from North Carolina Central University in 2006. I have been a school librarian and professional writer since then.  I look forward to serving more bed and breakfast owners in this new year.

If writing is just “not your thing” (and/or you just do not have time as a busy innkeeper), hiring me is a great solution to getting you more traffic to your website through a regularly updated blog with fresh content for the search engines!  I can also set up your social media business profiles on Facebook, Twitter, Pinterest, and Linked In.  I look forward to helping you book more rooms in your bed and breakfast throughout this New Year!

Happy New Year 2014

Happy New Year 2014

Happy New Year 2014! I love New Year’s Day! We all have a fresh start to accomplish and achieve our goals.  More importantly, to grow closer to becoming the kind of person we would want to be around.

There are so many individuals that come through the doors of bed and breakfasts.  Each one is special and every person has a story.  If it is appropriate and the guests are talkative with you, take time to listen to them.

They will remember you as the innkeepers who were very hospitable, went out of their way to serve them, and cared enough to hear what they had to say.  As innkeepers, you have an opportunity to bless your guests with the most positive lodging experience ever.

Happy New Year 2014 from Kristi Dement and her team at Bed and Breakfast Blogging!

Image by Marcus Berg of Unique Angles Photography

Stay Inn-spired

stay inn spired

 

 

Especially around the holidays, it is easy to feel like you have too much to do to actually have time to enjoy it.  Remember that, as a bed and breakfast owner, you are helping to make other people’s Christmases very special so it is important to stay inn spired.

 

Even if you cannot take time off from inn-keeping, you can still be inn-spired. Think of at least 5 positives that happened this year associated with your bed and breakfast. Now think of 5 positives you would like to see happen in 2014.

When you focus on the good, you tend to get more of it.  You can make your bed and breakfast even more successful in the coming New Year.

What actionable steps can you take toward making those 5 things happen in 2014?  The secret to success is step by step. A little bit each and every day turns what seems impossible into a reality!  The solution is making progress every day toward achieving your bed and breakfast goals and to stay inn spired.

 

Image by Marcus Berg of Unique Angles Photography

Phone Communication with Your B&B Guests

phone communication

 

As bed and breakfast innkeepers, it is likely that you will speak to your guests and potential guests over the phone. We are going to look at ways you can make the most positive impression on guests during your phone communication.

When speaking to your guests over the phone, it is important to clearly and cheerfully pronounce the name of your bed and breakfast as well as your name when you answer the phone. This way they know they have reached the right number and answering with a pleasant voice is your first way to extend your hospitality to them.

 

If you receive a call during the time you are with your current guests and/or making breakfast, it is best to let your callers leave a message so that you can respond at a time when you can give them your full attention.  If you sound distracted or like you are busy (which you can often be) they may not think they will receive the care and attention they expect when visiting your bed and breakfast.

Be sure to take notes of every phone call.  Including the following information:

  • Caller’s name and contact information
  • The purpose of their call
  • Any questions they asked you
  • Their reservation information (if applicable)
  • Comments about their interests and reason for staying
  • Other relevant information you do not want to forget

Having this phone log will save you precious time.  This can let any other innkeepers and/or staff become aware of the phone conversations you had without you having to take the time to verbally provide the details to every phone conversation to other employees.  It also helps remind you of previous conversations with the guest(s).

You should have a list of things to do in your area–including recommended restaurants, tourist attractions, community activities, and so forth.  This will be your quick reference guide so you can answer questions without having to hunt for the information during your time on the phone.  Guests will appreciate how organized you are.

Make sure that guests know a phone number to reach you at during every moment of their stay.  This is vital to providing them with a pleasant experience, answering their questions, exchanging important information, and for safety in case of emergencies.

Be sure to ask, “Is anything else we can help you with?” before ending every call. They will appreciate this courteous phone communication and it shows that you care about their experience at your bed and breakfast. This goes a long way towards establishing repeat business as well as gaining referrals!

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