Innkeepers of bed and breakfasts need to have the wonderful personality trait of being adaptable. According to the dictionary, someone who is adaptable is, “able to adjust oneself readily to different conditions.” You never know what will happen when you run a bed and breakfast.
Bed and breakfast owners will need to be adaptable as they react to both new guests and new situations. Each guest is different. They have their own unique personality, reason for staying, expectations of their stay, and objectives for their visit.
It is best when you have your initial phone conversation, to determine the purpose for their stay. This way you can meet their own unique needs. For example, you can give the honeymooners the romantic visit of their dreams. You can give the business traveler, the peace and quiet they seek.
There will always be new situations that come up: a sudden cancellation, an unexpected repair, a couple lost trying to find your bed and breakfast. When you show that you are adaptable to what comes your way, your guests and employees will appreciate that and your B&B business will flourish.
Image by Marcus Berg of Unique Angles Photography