Blogging Fusion Blog Directory

7 Proven Ways To Boost Your Guest Hospitality

Showing your finest guest hospitality is essential to creating a positive guest experience. Monica Or, in her book Star Quality Experience: The Hotelier’s Guide to Creating Memorable Guest Journeys, states that you should want guests to be talking about you for all the right reasons. Guests trust reviews written by previous guests. Personalize your guest … Read more

How To Surprise and Delight Your Guests

To delight your guests, hospitality providers must tell stories. Let’s focus on The Laws of Brand Storytelling: Win–and Keep–Your Customers’ Hearts and Minds, a book by Ekaterina Walter and Jessica Gioglio. According to the authors, branding is about extraordinary customer service. A brand is the sum of interactions (real and perceived) that a person has … Read more

How To Be An Irresistible Brand With Loyal Fans

  Loyal fans return again and again to see the people and places they love. This post features the book Fanocracy: Turning Fans into Customers and Customers into Fans by David Meerman Scott and Reiko Scott. The authors argue that business success comes from creating fans of your business. Moreover, creating fans means building personal … Read more

What You Need To Know About Place Branding

  Place branding is important to hospitality providers. Certainly, guests often choose the geography before the accommodations. Place Branding For Small Cities, Regions, and Downtowns: The Essentials For Successful Destinations is an informative book written by Bill Baker. In short, he recommends that places ask these three questions:   What do we want to be … Read more

How To Provide Luxury Hospitality To Your Guests

  Luxury hospitality is not limited to the world’s best luxury hoteliers. In fact, there are elite bed and breakfast inns who offer luxury hospitality to their guests. This post features the book A Wealth of Insight: The World’s Best Luxury Hoteliers on Leadership, Management, and the Future of 5-Star Hospitality by Ratim B. Kanami. … Read more

How Super Thinking Can Be Super Profitable

  In┬áSuper Thinking: The Big Book of Mental Models by Gabriel Weinberg and Lauren McCann, the authors define “super thinking” as the ability to think better about the world. You can use it to your advantage to make better personal and professional decisions. Super thinking can be super profitable.   Make Better Decisions We all … Read more