Category Archives: Associations and Ratings

Trip Advisor Certificate of Excellence

Trip Advisor Excellence

TripAdvisor®, one of the world’s largest travel sites, offers trusted advice from real travelers on a wide variety of travel choices (including bed and breakfasts). TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors and over 100 million reviews and opinions covering more than 2.5 million accommodations, restaurants and attractions. 

 

Trip Advisor also awards hospitality excellence only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor. Stephen Kaufer, president and CEO, TripAdvisor said, “The Certificate of Excellence award provides top performing establishments the recognition they deserve, based on feedback from those who matter most – their customers.”

Winning bed and breakfasts can showcase their success a number of ways, including displaying the Certificate of Excellence they receive, uploading the award to their own website, or by promoting the achievement to local media with a press release. Last year’s winners promoted their award to great advantage through social media, highlighted their success on Twitter and on their business’s Facebook page, as well as notified past guests and customers of their win, thereby encouraging repeat visits!

TripAdvisor provides access to promotional services and tips for successful PR campaigns through the Management Center. To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.

If your bed and breakfast earns awards, Bed and Breakfast Blogging, can write about it in a blog for your website. Awards of this caliber make a great impression on potential guests and make great content for your website!

 

Image by Marcus Berg of Unique Angles Photography

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PAII Conference January 16, 2014

We have been looking at the Professional Association of Innkeepers International conference being held from Monday January 13 through Thursday January 16.  From 8 am to 9:30 am on Thursday ten different innkeepers will each have five minutes to present fifteen different informative slides as they share encouraging and uplifting stories.

The final trade show hours are from 9:30 am to noon on Thursday.  This is also the last chance to get your silent auction bids in.

The Innkeeping Industry Awards lunch will present various awards to different innkeepers, reveal the winners of the silent auction items, and raffle winners will be picked.

From 2:30 pm to 5:30 pm will be various learning opportunities, including:

  • Live Website Reviews– “Your website must showcase the emotional experience by accurately portraying how your guests will be taken on a journey of relaxation, romance, and adventure. The primary communication tool to impart this experience for a guest is your website. Does your website entice visitors to part with their hard-earned cash or are they booking with your competitor?”
  • All-Star Panel in the Art of Mastering Hospitality-“Brilliant minds unite spreading innovation, creativity, and time-tested strategies for innkeepers. Take a journey down a fellow innkeeper’s path- one of pain, laughter, and implausible success. Discover the secret strategies that catapulted other innkeepers into surpassing unreachable goals. Bring your tough questions to our experienced panel – a group who will candidly share their expertise. Join us as the most sought after industry experts reveal all for the first time together.”
  • A Day in the Life of an Innkeeper-“Find out from experienced successful innkeepers what goes on behind the scenes and how the most successful innkeepers spend their days. Learn about everything from menu planning to staffing, from social media marketing to local high touch business to business networking, from check-in to check-out and everything in between. Get valuable tips that only an experienced innkeeper can give. Learn how to spend your time and what jobs you need to take on vs. those that you need to hire out. Ask your questions and get answers tested in the innkeeping trenches. “
  • Cooking Classes B&B Style-“Offering cooking classes in your inn using the local ingredients and even, in some cases, local chefs will enhance your reputation with local business and with your guests.  Learn to create a farm-to-table experience that you can cash in on along the journey.”
  • A Taste of Vegetarian and Vegan Cooking-“Vegetarian cuisine is now more popular than ever. Increasing health and ethical concerns, and an appetite for adventure, have sparked a growing demand for attractive, appetizing, and creative vegetarian dishes that hold their own against any meat choice on the menu. Chef Bergeron will show how to harness traditional cooking methods and techniques to produce exciting and elegant meatless creations bursting with freshness and flavor. Moving from appetizers and side dishes to delicious entrees, breads, and desserts.”

You will not want to miss this last day of fun and camaraderie with your peers. Your enthusiasm for innkeeping and your love of entertaining guests in your own bed and breakfast will all be renewed as you make important contacts.  This is a great opportunity that happens only once per year and it is being held in Charleston, South Carolina!

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PAII Conference January 15, 2014

The Professional Association of Innkeepers International is holding a four-day conference starting Monday January 13.  This post will focus on day 3, Wednesday January 15.  The opportunities to learn abound. Speakers will be discussing topics including:

  • Tips for Running an Efficient Bed and Breakfast
  • The Basic Gourmet
  • Inn Property Valuation
  • Video Marketing 101
  • Insurance Strategies to Maximize Coverage and Minimize Cost
  • Capture Your Guest in Under 30 Seconds
  • Panel of Marketing Experts To Answer Questions
  • Google: Get Your Geek On!
  • Trends in Bed Linens
  • Back Office Secrets: Making Your Business Work When You are Not There
  • Trade Show Open with Lunch and Dessert
  • Inns and Outs of Serving Gluten-Free Desserts
  • Understanding Your Finances
  • Major Forces Transforming Travel in Today’s Market
  • Creating Your Niche for More Profits
  • Innkeeping Can Make a Difference: retreats, classes, support groups, outreach, etc.
  • Create a Winning Purchasing Agreement
  • Hands-On Public Relations
  • Elements of Hospitality Marketing
  • More Than a Bed and Breakfast: Innovative Programs and Partnerships to Increase Income and Publicity

This will be followed by a 25th anniversary celebration of the Professional Association of Innkeepers International.  The dress will be casual and there will be barbecue, bluegrass music, and dancing.  This is the last evening of the conference. Another opportunity to make more connections with other important people in this industry.

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PAII Conference January 14, 2014

We are focusing on the yearly conference held by the Professional Association of Innkeepers International.  Their annual conference is in January.  The following includes some talks and events that occur on Day 2 of the conference:

  • The Magic of Content Marketing to Build Your Brand, Business, and Bottom Line
  • Fresh Ways to Get Your Guests Buzzing About their Experience
  • Personal and Professional Success Strategies
  • Innkeepers and the Innkeeping Industry
  • Trade Show Grand Opening with Vendors (from all over North America), lunch and dessert served
  • B&B Technology Product Demo
  • E-Commerce Management
  • The Well-Dressed Plate
  • Eco-Friendly Low-Cost Housekeeping Solutions
  • Beyond Burnout: Rekindling the Fire
  • DIY Public Relations: How to Get Noticed By the Media
  • Build vs. Buy Decision
  • Do You Have Digital Baggage?: Search Engine Marketing
  • Entrepreneurial Marriage
  • The Family Business
  • 2013 Taxes: What It Means for You and Your Inn
  • Creative Side Dishes
  • Acquisition of a Bed and Breakfast
  • Website Strategy: Responsive Design
  • Your Own Gift Shop and Packaging
  • Stop Wasting Time and Start Making Money
  • Essentials to Financial Record Keeping
  • One Page Marketing Plan Guaranteed to Increase Your Bookings
  • How to Cash in On the Barter System
  • Food Truck Rodeo Dinner in the Trade Show

Another day of learning profitable strategies for your bed and breakfast, networking, meeting vendors, learning about products, and being inn-spired!

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PAII Conference January 13, 2014

The Professional Association of Innkeepers International provides a yearly conference to Bed and Breakfast Innkeepers across the country.  This year it is being held in North Charleston, South Carolina.  It starts on Monday January 13, 2014.

The day’s events include the following:

  • Online Marketing and Lodging Reservations
  • The need for your website to have engaging content, enhanced usability, responsive designs, and strategically placed calls to active.
  • Having a superior online presence involving design, search engine optimization, tracking your website, and not getting in trouble with Google.
  • Insight into finding the best places to eat, play, shop, and explore in your area–including hidden (or hard to find) destinations.
  • Selling Your Bed and Breakfast
  • Select Registry Members Gathering
  • BedandBreakfast.com talks about planning your social media strategy, tracking return on your investment, working with online travel agencies, understanding search engine optimization, and perfecting your photos.
  • Rezovation.com will discuss the benefits of their software solutions for innkeepers.
  • There will be a reception with jazz band in the evening with light hors d’oeuvres.

This is a great opportunity for bed and breakfast owners of any kind–potential, new, and experienced.  There are lots of B&B industry vendors and it is an opportunity to network with other innkeepers while you gain a tremendous wealth of information.

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Professional Association of Innkeepers Conference

2014 Innkeeping Show


Join PAII and hundreds of innkeepers and industry vendors in PAII’s hometown of Charleston, South Carolina, January 13-16 for the 2014 Innkeeping Conference & Trade Show. This is your destination to build relationships, check out the latest goods and services and learn new ways to be successful in your profession.

Our focus for these amazing annual conferences has always been to bring each innkeeper in attendance the best array of cutting edge education and tools as well as to help you to gain important insight and ideas to help you succeed in meeting and exceeding your business goals.  They want to provide you with that much needed time and space to swap ideas with your peers, and meet personally with the vendors who supply you and your inn with much needed products and services.

The 2014 Innkeeping Show is the ultimate experience.  Developed to allow you to spend a few days away from your inn in order to focus and get connected, or reconnected to the passion that drove you into this business.  With over 50 classes to choose from, you can tailor this experience to meet your personal needs and wants.

Additionally, you can save a bundle as you shop and chat with vendors in the trade show, last year they had 65+ vendors and this year they’re aiming for more!

http://www.innkeepingshow.com/conference/2014-annual-innkeeping-conference-trade-show

 

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AAA Diamond Rating

 

AAA Diamond Rating

Today, AAA Membership has grown to over 53 million, with more than 1,000 offices and 38,000 employees throughout the United States and Canada.  To get your Bed and Breakfast evaluated by AAA, click on this Application for AAA Lodging Evaluation.

 

What the Diamond Ratings Mean:

One Diamond

These establishments typically appeal to the budget-minded traveler. They provide essential, no-frills accommodations. They meet the basic requirements pertaining to comfort, cleanliness, and hospitality.

Two Diamond

These establishments appeal to the traveler seeking more than the basic accommodations. There are modest enhancements to the overall physical attributes, design elements, and amenities of the facility–typically at a moderate price.

Three Diamond

These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided.

Four Diamond

These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.

Five Diamond

These establishments reflect the characteristics of the ultimate in luxury and sophistication.  Accommodations are first class. The physical attributes are extraordinary in every manner. The fundamental hallmarks at this level are to meticulously serve and exceed all guest expectations while maintaining an impeccable standard of excellence. Many personalized services and amenities enhance an unmatched level of comfort.

Importance

Being able to say that you have been rated by AAA and indicating how many diamonds are in your rating lets people know what to expect from their stay at your Bed and Breakfast.  It is truly an honor (not to mention very hard work) to achieve a five diamond ranking.

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California B&B Recipes

The California Association of Bed & Breakfast Inns (CABBI) is the largest and most influential bed & breakfast inn association in the nation.  Check out their California Bed and Breakfast Cookbook.

You will find all the delectable flavors of California cuisine from quality-certified California bed and breakfast inns. Entertain with confidence and praise thanks to the owners and chefs who have shared their award-winning recipes.

Delight your guests, family, and friends with tasty recipes like: California Poachies, Occidental Eggs Benedict, Persimmon Orange Nut Bread, Old Yacht Club Inn Beer Bread, Best Friends Chocolate Cake, Rainbow Beet Salad, Mexican Soufflé and more!

Each recipe was carefully selected to tell the story of the inn from where it is served. Some recipes are house specialties, others are family traditions. Some dishes include locally-grown ingredients from an inn’s region, while other dishes are the reason guests return time and again.

The bed and breakfast inn was born of sharing food with friends. Regardless of where your B&B is located, enjoy these CABBI favorites with your own guests.

Affiliate Disclaimer: This is an affiliate link. If you click and make a purchase I will earn a commission from Amazon.  I only recommend what I know and love.

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Innkeepers Association

innkeepers association

 

From a tiny office in Santa Barbara, California, the Professional Association of Innkeepers International (PAII) has grown into a national organization of nearly 3000 members.  It is the largest innkeepers association in the world.

 

PAII’s mandate is to provide education, information, networking, advocacy, business opportunities and research relating to the innkeeping industry.

PAII provides continuing education programs in many formats, the largest being the annual Innkeeping Conference & Tradeshow where experienced innkeepers are challenged and new innkeepers brought up to speed at events featuring dozens of workshops, nationally known experts, and the industry’s largest trade show.

PAII fulfills its national leadership role by being the voice of the industry, representing the innkeeping profession in Washington, in the media, and where needed to defend the industry.

The B&B Industry has an estimated worth of $3.4 billion. The core of this starts with the estimated 17,000 inns in the U.S. and then branches out to all the product and services needed to enable these inns to be the desired destination for millions and millions of travelers, both domestic and international. Real estate, finance, insurance, hospitality, furniture, food and beverage, cleaning, safety, heating and cooling…the list is endless.

Kristi Dement of Bed and Breakfast Blogging is a Vendor Member of the largest innkeepers association, The Professional Association of Innkeepers International. She has had the honor of being the presenter for several PAII webinars.

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Bed and Breakfast Associations

There are many benefits to becoming members of bed and breakfast associations.  For one thing, it adds credibility to your establishment.  In order to be allowed to join the group, your bed and breakfast will be inspected by members of the association to confirm its high quality standards and hospitable service.

Select Registry inspects each of its nearly 400 member Inns and Bed & Breakfasts. Independent inspectors evaluate the accommodations to ensure your guests’ stay will be in a class all its own.

You have the support of a network of fellow Bed and Breakfast innkeepers.  This allows you:

  • get advice from one another
  • refer each other business
  • swap recipes and tips
  • share memorable stories
  • give and receive encouragement

Potential guests can find you in their membership directory (print and/or online). A listing of the links to bed and breakfast associations in your state, can be found here.

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