All in the Details

all in the details

 

Do you ever notice that it is the little things that make a big difference?  Sometimes it is all in the details.  For example, when I stay at a bed and breakfast and they include free use of their washer and dryer (and even supply the detergent and dryer sheets) that is an added bonus to me.

 

Other little details can include:

  • Friendly phone conversation
  • A professional hand carved sign to see as you approach
  • A warm greeting when you come in
  • A welcome note when you enter your room
  • Specific promotional package for your special occasion
  • Fresh flowers in your room
  • A guest book to write comments in
  • A guidebook to the local area and its attractions
  • A wide selection of books to read
  • Board games to play
  • Chilled wine bottle and wine glasses near the private hot tub
  • Filled basket of various snacks to choose from

The list of details can also be custom tailored to your bed and breakfast.  Perhaps you offer weddings or workshops.  The point is to get creative so that guests appreciate the little details you put into making their stay a happy and memorable experience they will fondly recall.  

 

Image by Marcus Berg of Unique Angles Photography

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