Monthly Archives: April 2019

Why Your Enthusiasm Makes All the Difference

Book Cover "Enthusiasm Makes The Difference" and sun shining behind clouds, hot air balloon, yellow tulips

Your enthusiasm makes all the difference in life. It makes the difference between success and failure, according to Dr. Norman Vincent Peale’s classic book Enthusiasm Makes The Difference. Enthusiasm is the priceless ingredient of personality that helps to achieve happiness and self-fulfillment. Enthusiasm is the dynamic motivator that keeps us persistently working toward our goals. Most outstanding achievements are accomplished over great odds.

The committed person is the one who finds real excitement in living. You can make yourself an optimist. You can develop your level of enthusiasm.

One method Dr. Peale advises is to determine which characteristic you desire to possess, hold that image firmly in your consciousness and develop it by acting as if you actually possessed that characteristic. Then believe and repeatedly affirm you are in the process of creating the quality you seek to develop.

Noted psychologist Williams James called it the “As If” Principle: “if you want a quality, act as if you already have it.” In other words, act on the assumption that you are what you see yourself as being, and you will in time strongly become that as long as you persevere in the process.

A vital element in developing enthusiasm is the way in which you start your day. The more good news you tell yourself, the more such is likely to be. That which the mind receives upon waking tends to influence (and to a considerable degree determine) what your day will be. Choose enthusiasm daily and you are likely to have it permanently. Have the kind of enthusiasm that believes there is always something new and better ahead.

Find a need and fill it. When you have something you really believe in, then you can put the amazing power of conviction behind your efforts. When you communicate and develop rapport with people, they will like you and buy what you have to offer.

When it comes to being an innkeeper, find a way to fill a need that is not currently being met. What can you do that is better or different than what other accommodations provide? Determine how you can stand out from the crowd.

Focus on what is right about life. Life is too short not to do that. To be a success requires that you give of your whole self, your whole mind. Peale stated the greatest selling job you will ever have to do is selling yourself on yourself. Believing in your own abilities requires the most enthusiastic persuasion. Make yourself believe that you can be better than you think you are.

Enthusiasm can cancel out fear, worry, doubt, depression, and anger. When you keep enthusiastic, the negative emotions do not have a chance. Worry and enthusiasm cannot occupy the same mind at the same time.

According to Dr. Peale, deeply built into human beings is the desire to excel. Competing with oneself (to be the best you can be) is the highest form of competition. Enthusiasm changes the quality of a job because it changes people. Enthusiasm is the powerful drive that makes things happen.

The author tells about his experience interacting with a hotel dishwasher. Being at the bottom of the totem pole at the hotel did not matter to this man because he dreamed of one day becoming the director or manager of this European hotel. By giving the best possible service in his current role, this man continued to assume new responsibilities.

Several years later, when Dr. Peale returned, this man was the Head Waiter, even closer to achieving his dreams. When a person applies enthusiasm to their job, the job becomes alive with exciting possibilities. Peale points out that there is always something new and imaginative you can bring to a familiar job.

Any person who develops enthusiasm for something (and the fortitude to carry it out) can make the most amazing things occur. No one has to be a victim of their circumstances. Enthusiasm builds power under all circumstances (no matter how difficult). Difficulties are part of the maturing process. You are being shaped for the real purpose of your life.

The attitude of a person toward their own self is very important in determining how well they perform and the outcome of their whole life. According to Dr. Peale, often our low status in life is not because our abilities are inferior, it is because our opinions of ourselves are inferior.

Let enthusiasm grip your mind and it will make all the difference. You can have what you want from life provided your enthusiasm is strong enough to push barriers aside.

 

How To Finally Stand Out From The Crowd

Anomaly Book Cover next to large orange game piece with little white game pieces behind it

 

 

Want to stand out from the crowd? The book Anomaly: How to Finally Stand Out From The Crowd by Zack Miller tells us exactly how to do that.

 

 

An anomaly is defined as something that deviates from what is standard, normal, or expected. The author advises us not to be afraid to do something different than others. Being different is what gets us noticed. When we stand out, people want to see what we’re all about.

Offer some free content to your ideal guests (your target market) in exchange for their name and email. Find creative ways to stand out to them. They will stay on your e-mail list if they feel they are receiving value from you. Emails should be short, sweet, and to the point. If you do not follow up, nothing will happen.

Stay consistent in the way you communicate. Your relationship with your guest (or potential guest) should not end after they leave your accommodations. You can continue to reach out to them via email (as long as they do not unsubscribe). By sending a regular email (such as weekly or bi-monthly), you are teaching your following to expect something.

Your content is unique because it is from your point of view. Take inventory of the content you already have (website, blog posts, social media, and so on). Your best content should be given away and consistently promoted.

What other kinds of content can you offer? According to Miller, the most important thing is producing content people crave and engage with.

Promote any past wins relevant to your hospitality business. This could be your award-winning recipe or your leadership in a B&B association.

Create a content calendar and automate your social media. Schedule when you want to post and note which keywords, hashtags, and phrases you will use for your content.

Write down the questions you are asked by guests and potential guests. The questions you receive may come from email, over the phone, in person, and through social media. Take the top questions and create content around them.

By asking questions, you can learn a lot. Let the market guide you as to what you offer your guests.

Display your awards, media recognition, association memberships, inspection rating, average online travel review, and much more to attract new guests. Add their logos to your website and social media. Prominently display your achievements for guests to see when they enter your bed and breakfast inn.

A simple handwritten “thank you” (such as thanking them for being your guest) can go a long way towards keeping their visit with you top of mind. Send them home with some homemade goodies, a coffee mug with your inn’s logo on it, or something else that makes you more memorable.

When guests are booking their rooms with you, do you make it easy for them to add extras? This could be add-on items like roses and chocolate, or even bigger items like guest packages.

By regularly adding blog posts to your website, you are sharing fresh, relevant content that makes you more visible in online search engines. The longer a guest stays on your website, the more likely they are to book a room or a private event with you.

By not doing what everyone else does, you will stand out and not be lost in the crowd. Tell the story you want your followers to know about you. The more they can learn about you, the better your chances of them becoming a customer.

Display your positive testimonials on your website and in social media. This can mean the difference from a guest choosing you over your local competition. Learn from bad reviews and promote good reviews. Publicly respond to every review (since they took the time to leave a review). Also, other readers will benefit from reading your responses.

Read reviews of your competitors to learn what they are doing, see what their guests are posting, see ways you can improve your own business. You must be conscious of the customer experience from the moment they arrive until they leave.

Feeling overwhelmed and/or you’d rather focus on your guests? Contact Kristi Dement of Bed and Breakfast Blogging. During our first conversation, I can get to know more about you, your inn, and your future vision for your hospitality business. You are welcome to ask me questions as well.

I successfully manage the online marketing of bed and breakfast inns (Bed and Breakfast Blogging began in 2013). I am a Vendor Member of the Professional Association of Innkeepers International. I provide my clients with consistent and effective blogging, emailing, and social media marketing as well as hospitality consulting. Together, we will choose what services are best for you.

 

Do You Know What “Hygge” Really Means?

Flag of Denmark, The Hygge Game, colorful buildings in Denmark

 

Do you know what “hygge” really means? “Hygge” is a Scandinavian (specifically Danish) word for enjoying the good things in life. It evokes an atmosphere of coziness accompanied by a feeling of contentment and well-being. There is nothing more “hygge” than spending quality time with the people you love.

 

The board game Hygge has over 300 thought-provoking questions designed to spark meaningful discussions. Cozy conversation in pleasant company.

Responses will allow the others to better get to know each participant’s:

  • character
  • desires
  • emotions
  • interests
  • motivations
  • opinions
  • personality traits
  • values

25 of my favorite questions:

  • How would you define intelligence?
  • In what ways to you make other people’s lives better?
  • If you could be guaranteed an honest answer, what would you ask and to whom?
  • If you could have one million of anything (except money), what would you choose?
  • If you could live anywhere, where would you live and why?
  • If you had enough money to retire tomorrow, what would you do with the rest of your life?
  • If you had the whole world’s attention for thirty seconds, what would you say or do?
  • Name one thing most people don’t know about you?
  • Should students get to grade their teachers?
  • What actor/actress would play you in the movie version of your life?
  • What book changed your life?
  • What can we learn from children?
  • What compliment have you received and never forgotten?
  • What does the world need more of?
  • What do you do differently than most people?
  • What is the best song ever written?
  • What is the best television show of all time?
  • What is the most meaningful gift you ever received?
  • What is the one key trait that makes people successful?
  • What is your greatest wish for the upcoming year?
  • What kind of people do you most admire?
  • What movie do you wish they would make a sequel to?
  • What personal quality do people appreciate about you?
  • What quality do you appreciate the most in a friend?
  • What would you do if you won the lottery?

What board games, if any, do your guests play during their stay with you? Do you offer them a library of books to read during their stay? Guests appreciate the extras, such as access to games and books, that you offer them during their stay.

On a personal note, my daughter participated in a high school student exchange program a few years back. We hosted a Dane (someone from Denmark) and then she stayed with another Danish student during her time in Copenhagen, Denmark. This was her first international trip and it was a very memorable experience. She understands what hygge really means.

You are welcome you to share related comments about any of the following below:

  • The name of the most popular board game your guests play
  • A meaningful experience hosting guests from Denmark
  • If you are an innkeeper of a B&B or guest house in Denmark

 

Recipes You’ll Want to Add to Your Menu

food on tablecloth covered-table with 5 B&B association logos

Looking to add to your menu? If you want some online recipe inspiration, consider going to these five bed and breakfast association websites which feature absolutely delicious innkeeper recipes. The recipes are not just breakfast either! It includes tasty recipes for appetizers, baked goods, dinner meals, and even desserts!

 

CABBI (California Association of Boutique and Breakfast Inns) Recipes

CABBI welcomes you to a taste of California with our collection of bed and breakfast and boutique inn recipes. Each recipe was carefully selected to tell the story of the inn from where it is served. Some recipes are house specialties, others are family traditions. Some dishes include locally-grown ingredients from an inn’s region, while other dishes are the reason guests return time and again. The bed and breakfast inn was born of sharing food with friends. We hope that you will enjoy these CABBI favorites with your friends and loved ones, as we do with ours.”

IBBA (Indiana Bed and Breakfast Association) Recipes

“A beautiful Bed and Breakfast Inn is not complete without the tastes and smells of homemade cooking. The Bed & Breakfast Inns of Indiana have opened up their secret recipe books and would like to share the meals and deserts that you enjoyed when you were their guest. These recipes represent some of the personal favorites of the innkeepers, and we are proud to bring them to you.”

NCBBI (North Carolina Bed and Breakfast Inns Association) Recipes

“Our innkeepers love to cook. Here are some of their favorite recipes – not just for breakfast!”

TBBIA (Bed and Breakfast Association of Tennessee) Recipes

“A beautiful Bed and Breakfast Inn is not complete without the tastes and smells of homemade cooking. The Bed & Breakfast Inns of Tennessee have opened up their secret recipe books and would like to share the meals and deserts that you enjoyed when you were their guest. These recipes represent some of the personal favorites of the innkeepers, and we are proud to bring them to you.”

WBBG (The Washington Bed and Breakfast Guild) Recipes

“Enjoy making these great breakfast recipes from experienced member innkeepers and chefs of the Washington Bed and Breakfast Guild.”

Many innkeepers share their recipes on their own websites and some even have their own cookbook. Foodies especially love to taste yummy new foods.

Bed and breakfast guests appreciate having a variety of foods available to them. Most innkeepers offer complimentary snacks and beverages. Some innkeepers offer extra food to their guests in packages or picnics. Of course, inns that host events most definitely will offer refreshments to their guests.

Half of “B&B” stands for breakfast so inns may be known for their delectable “signature dishes”! With that in mind, there are plenty of resources available (including these websites) for ideas and inspiration to add to your menu. Bon appetit!

 

Food Image by Marcus Berg of Unique Angles Photography

 

Proven Activities For Health, Wealth, Happiness, and Success

Book Cover Napoleon Hill's Action Activities
Who does not want health, wealth, happiness, and success in life? The book Napoleon Hill’s Action Activities: for Health, Wealth, and Happiness is an official publication of the Napoleon Hill Foundation to continue his legacy of leadership. It includes excerpts from his books as well as ideas for ways to apply his teachings in today’s world.

Attributes of Personal Initiative include:

  • Adoption of a definite major purpose
  • Motivation to inspire continuous action toward that purpose
  • Self-discipline and persistence to keep moving forward
  • Habit of going the extra mile
  • Capacity to concentrate your full attention on one task at a time
  • A positive mental attitude at all times
  • Habit of following through with any task once begun

Anything worth having is worth pursuing. According to Hill, the desires would not be placed in us unless we had the potential to achieve them.

Have a world vision that is larger than yourself. Give yourself away for a cause that is greater than you. This must be something you willingly give to others because you find it rewarding.

Many innkeepers decide to become B&B owners and hosts because of their desire to help their guests feel welcome. Proprietors also have the opportunity to promote their local area.

Magnificent Outcome (M.O.):

  • What you desire: Who am I? What is my special calling? Innkeepers may ask, “How can my inn reflect the talents and gifts that are uniquely my own?”
  • How you will achieve it: What positive dream engages my mind, monopolizes my thoughts, and pushes me forward? What is it I would do for the sole enjoyment of doing?
  • The positive outcome you can expect to achieve for staying the course: How, when, and where do I envision my magnificent outcome?

There is a sense of satisfaction that comes from using your unique talents and gifts. Your gifts could include teaching a cooking class, guiding guests on local trails, giving yoga instruction, hosting private parties, demonstrating art techniques in your retreat, coordinating weddings, leading conferences, and so much more. The key is to choose the things that you love doing and that will help your inn to stand out from your competition.

Habits Are the Stairway to a Richer Life

You can see many outcomes in your life (and the lives of others) based upon examining personal habits. When habits are entrenched, people operate on autopilot. Little brain power is involved in recalling these habits once learned.

Little actions taken over time create profound lifetime habits that determine our destiny. Through our simple daily actions we create the patterns that become automatic through repetition in our lives. Habits of action will create the life you choose to live one step at a time.

“A man cannot directly choose his circumstances, but he can choose his thoughts, and so indirectly, yet surely, shape his circumstances.” (Napoleon Hill)

Habits begin with thought. Look for the positive (rather than the negative). Look for something to praise (rather than something to complain about). Our thoughts shape our world and, in turn, shape our earthly destiny.

The 12 Riches of Life:

  • A positive mental attitude
  • Sound physical health
  • Harmony in human relationships
  • Freedom from fear
  • The capacity for faith
  • Willingness to share one’s blessings
  • A labor of love
  • An open mind on all subjects
  • Self-discipline
  • The capacity to understand people
  • Financial security

When we discipline ourselves, our life goes better. Our lives are the results of the choices we make. When we delay gratification, we can reach higher, more ideal levels of performance. Self-discipline begins with the mastery of our thoughts. Self-discipline enables you to think first and act afterward.

Develop the Habit of Going the Extra Mile:

  • Do more than you are paid for
  • When you sow the seeds of excellent service, you reap the harvest
  • Listen to those around you to see if you can uplift them in some way
  • Do something special for someone else

Going the extra mile is related to the hospitality that innkeepers extend to their guests. Innkeepers seem to be blessed with the seemingly effortless ability to anticipate the needs of their guests. I admire their dedication to go above and beyond guest expectations.

Live Life to the Fullest:

  • Celebrate the beauty of life and cherish the time given to you
  • Choose life each moment and live it to your fullest potential
  • Think good thoughts and keep focused on advancing your life
  • Memorize and recite positive affirmations and quotes
  • Express heartfelt gratitude for what you already have
  • Make time for relaxation and fun
  • Read biographies of successful people
  • Identify positive attributes that you want to develop
  • Move beyond your comfort zone to expand your horizons
  • Share your blessings and be a giver
  • Be true to your calling by defining your purpose and acting upon it
  • Focus on completion and not perfection
  • Bloom when you are ready
“Whatever the mind can conceive and believe, the mind can achieve.” (Napoleon Hill)

I believe it is important to continue to read and learn throughout your life. I read more books now than I did in college and graduate school! I love that this book encourages readers to continue to develop your mind and your habits because that influences your destiny. Napoleon Hill lived an inspirational life and his legacy continues through his foundation.