Tag Archives: traveler

The Business Traveler

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the-business-traveler

Have you thought about promoting your bed and breakfast to the business traveler? Your B&B may be in a quiet area that is not too far from major companies.  You can offer a discounted rate to corporate business people.  One bed and breakfast called their promotion code “BIZRATE”.

You can emphasize all the reasons why traveling employees want to stay with you:

  • Their own desk area with comfortable office chair
  • Wi-fi
  • Fax machine
  • Alarm clock
  • Located near a copy store like Kinko’s
  • Peace and quiet
  • Free parking
  • Flexible check-in times
  • Adjustable breakfast arrangements (including “to go”)
  • Lenient cancellation policy (ex: no penalty for canceling by noon on the day prior to your scheduled arrival)

Some B&B’s choose to limit this offer to specific rooms or do not make this promotion available at certain times of the year.  As an innkeeper, you can offer the traveler a certain percentage off their room.  One bed and breakfast offers 20% off the first night and 33% off all other nights.

You can emphasize that they will receive the same great breakfast, same wonderful service, and they are staying at an awesome place.  Be sure to discuss this promotion on your website, in your blog, and through social media. You may even contact local area major corporations to let them know their out-of-town employees and customers can stay at your bed and breakfast.  Be sure to take advantage of your closeness to major businesses.

 

Image by Marcus Berg of Unique Angles Photography

Posted in Blog and Social Media, Guests, Promotion

Innkeeper Personality Trait: Adaptable

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Innkeepers of bed and breakfasts need to have the wonderful personality trait of being adaptable.  According to the dictionary, someone who is adaptable is, “able to adjust oneself readily to different conditions.”  You never know what will happen when you run a bed and breakfast.

Bed and breakfast owners will need to be adaptable as they react to both new guests and new situations. Each guest is different.  They have their own unique personality, reason for staying, expectations of their stay, and objectives for their visit.

It is best when you have your initial phone conversation, to determine the purpose for their stay.  This way you can meet their own unique needs.  For example, you can give the honeymooners the romantic visit of their dreams.  You can give the business traveler, the peace and quiet they seek.

There will always be new situations that come up: a sudden cancellation, an unexpected repair, a couple lost trying to find your bed and breakfast. When you show that you are adaptable to what comes your way, your guests and employees will appreciate that and your B&B business will flourish.

 

Image by Marcus Berg of Unique Angles Photography

Posted in Success

AAA Diamond Rating

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Today, AAA Membership has grown to over 53 million, with more than 1,000 offices and 38,000 employees throughout the United States and Canada.  To get your Bed and Breakfast evaluated by AAA, click on this Application for AAA Lodging Evaluation.

 

What the Diamond Ratings Mean:

One Diamond

These establishments typically appeal to the budget-minded traveler. They provide essential, no-frills accommodations. They meet the basic requirements pertaining to comfort, cleanliness, and hospitality.

Two Diamond

These establishments appeal to the traveler seeking more than the basic accommodations. There are modest enhancements to the overall physical attributes, design elements, and amenities of the facility–typically at a moderate price.

Three Diamond

These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided.

Four Diamond

These establishments are upscale in all areas. Accommodations are progressively more refined and stylish. The physical attributes reflect an obvious enhanced level of quality throughout. The fundamental hallmarks at this level include an extensive array of amenities combined with a high degree of hospitality, service, and attention to detail.

Five Diamond

These establishments reflect the characteristics of the ultimate in luxury and sophistication.  Accommodations are first class. The physical attributes are extraordinary in every manner. The fundamental hallmarks at this level are to meticulously serve and exceed all guest expectations while maintaining an impeccable standard of excellence. Many personalized services and amenities enhance an unmatched level of comfort.

Importance

Being able to say that you have been rated by AAA and indicating how many diamonds are in your rating lets people know what to expect from their stay at your Bed and Breakfast.  It is truly an honor (not to mention very hard work) to achieve a five diamond ranking.

Posted in Associations and Ratings