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Amazing Bed and Breakfast Marketing From A to Z

bed-and-breakfast-marketing

Amazing Bed and Breakfast Marketing From A to Z

What if there was an amazing way to market your bed and breakfast by keeping the alphabet in mind? These are some of the most important factors to consider when blogging about your bed and breakfast inn.

  • Amenities: What extra amenities does your B&B have that others do not? It is important to know what sets you apart from your competition. Whether you have in-room hot tubs or fireplaces, this is a great thing to mention in your blog and on your website.
  • Antiques: Do you have any unique antiques that guests can look at? You may want to keep priceless or fragile antiques behind glass to protect them. Some B&B’s sell antiques to their guests.
  • Art: Do guests admire your art collection? Whether you have paintings, murals, or sculptures, people enjoying looking at art. You may refer them to your local art museums and galleries.
  • Awards: Do you have some honor or distinction that is noteworthy? It is okay to mention your Diamond Rating level, your prize-winning recipe, or anything else that distinguishes you from other places of lodging.
  • Bathrooms: Show off your spacious, well-decorated, and luxurious bathrooms with pictures and blog about recent upgrades.
  • Beach: Having a beach or waterfront property adds to your appeal. Share plenty of outdoor pictures as well as pictures of the outside view from inside your inn.
  • Bedrooms: You could let guests know the meaning behind the names of your bedrooms. Is it named after a former resident, your state bird, or a local sports team? Blog about what your own guests tell you they love about your guest rooms.
  • Benefits: Blog about the benefits that come to those who take a break to relax and spend time with loved ones. With permission, you could feature some of your guests and have them share how they have benefited from their stay at your B&B.
  • Birthdays: It is always great to ask guests the reason for their visit. Even if the reason is not a birthday, it may be a good idea to find out those dates so you can send guests a postcard or email on their birthday to remind them of their stay and entice them to want to come back.
  • Breakfasts: Do you cater to special diets like gluten-free, vegetarian, and vegan? How do guests receive their breakfast: delivered to their room or eaten in a common place? These are all things you can blog about. Even give a behind the scenes look at your kitchen or interview your chef.
  • Business: Do you host a number of business travelers in your area? Do you have a conference room and technology resources like free Wi-Fi and guest access to a printer and fax machine? Blogging about this may result in hosting more business travelers.
  • Classes: Do you teach, or know of someone who could do this, a certain skill? This could be cooking, dancing, photography, etc. By offering unique classes, you can attract more people to your inn.
  • Complimentary: Emphasize all the free things that come to your B&B guests versus those who stay at your local hotels. This includes: breakfast, concierge services, parking, etc. This gives people a reason to choose to stay with you over your local hotel competition.
  • Concerts: Are you near a big venue like a concert hall or stadium? Blog about the next musician or theatre performance coming to your area.
  • Decks: If you have a deck with an amazing view, by all means blog about it and show pictures of the view.   People like to get away to scenic places.
  • Dining out: Do you provide your guests with a list of local restaurants or have local restaurant menus available for guests to browse? You could feature certain restaurants you know are popular with your guests.
  • Eco-Friendly: If you are an environmentally friendly bed and breakfast, then you should write about what things you do to earn that green distinction. If you line dry your blankets and/or offer an electric car charging station, guests will appreciate that.
  • Events: Keep an eye on events that are happening in your local area. A great way to do this is to regularly check your local and state visitors’ bureaus.
  • Farms: If you live on a farm that grows crops and/or has animals, blog about this. Some guests would love to meet animals from your petting zoo. Other guests want the experience of picking berries, for example.
  • Fireplaces: If you have fireplaces inside and/or fire pits outside, this is an attractive feature. Mention that indoor guests can sip hot cocoa or drink wine by the fire. Outside they could roast marshmallows and make s’mores.
  • Flowers: As long as you know your guests do not have any allergies, displaying fresh flowers on throughout your B&B is a nice added touch. These flowers could come from your own garden or a local florist, farmers market, or grocery store.
  • Frequent stay: Reward your repeat guests in some way. This could be a free upgraded room, a free bottle of wine, free massage, or even an extra night.
  • Games: Do you offer cards, board games, or even video games at your inn? You may have a pool table or air hockey table or even have a horseshoe pit outside. Blog about the games that your guests enjoy playing at your bed and breakfast.
  • Garden: Guests love to walk the grounds of bed and breakfasts with gardens of all kinds, including: flower gardens, produce gardens, and rock gardens.
  • Handicap accessible: Do you accommodate handicapped people? If you have these available, discuss your ramps, ground floor guest rooms, wheelchair friendly bathrooms, and elevators in a blog post.
  • History: Many bed and breakfasts are registered historic places. You could blog about the history of your B&B including its former occupants and what it was used for. Some bed and breakfasts were once private residences, boarding schools, or used for other purposes.
  • Holiday: Use the time leading up to holidays to show pictures of how your inn is decorated and discuss local events related to the holidays.
  • Honeymooners: Many couples choose to stay at a bed and breakfast for their honeymoon. You may even have a Honeymoon Suite as part of your inn.
  • Innkeepers: Your guests want to know more about the innkeepers, the people who run your inn.
  • Just in Time: You could offer discounts based on the time of their stay. This could be last minute specials, mid-week discounts, or stay for a specific number of nights and get the next night free.
  • Kid-friendly: All bed and breakfast inns need to establish their minimum age requirement. Some bed and breakfasts cater to romance and do not allow anyone under a specific age to stay overnight. Others B&B’s are known as “kid friendly” and welcomes kids as well as provide accommodations like adjoining rooms.
  • Lakes: Being located on a lake is a tremendous advantage. If your guests can go fishing, swimming, waterskiing, rafting, canoeing, or do any other water-related activities, this is an opportunity to blog about it and share pictures.
  • Leisure activities: Anything that your guests can do for fun should be mentioned in your blog. I recommend having a list of links to local leisure activities such as amusement parks and golf courses.
  • Libraries: Do you have a common room that is perfect for guests to read in? Do you have a library of books available for them to use during their stay? If so, you could write a blog post about it. If you know a local author (or happen to be one yourself), consider hosting a book talk or book signing. Your library can include movies that guests can watch in their rooms.
  • Linens: Brag about your high thread count sheets, plush towels, and luxurious robes.
  • Local area: Find out why most people visit your area and blog about those reasons often. For example, if you are located near a famous race car track, feature that.
  • Membership: Belonging to associations can attract more guests. Guests rest easy when they know that you are part of a bed and breakfast association; have a certain Diamond rating, and so on. Membership in these organizations adds credibility.
  • Mountains: Bed and breakfasts located in the mountains can show their breathtaking views and discuss those pictures on their blog and website.
  • Museums: There are many types of museums that could be in your local area: art museums, history museums, natural science museums, and even sports museums (or hall of fames). If your inn is near any museums, blog about this.
  • Mysteries: Some bed and breakfasts offer Murder Mystery evenings or weekends. This may even include a dinner and/or getting into a costume. Those who like reading mystery novels are great candidates for people who are likely to enjoy these kinds of mysteries.
  • Night walk: Some local area events happen late at night or you could host your own night tour.
  • Occasion: A special occasion might bring people to your inn. This could be an anniversary or even a family reunion or class reunion.
  • Outdoors: It is important to know what people like to do outdoors in your area.   It often depends upon the weather your area receives and the topography of your region.
  • Packages: Add more value by putting together guest packages based upon interests, seasons, area activities, occasions, and much more. This could mean making arrangements, on behalf of your guests, for restaurants, tours, concerts, and more.
  • Partnerships: You may decide it is in your best interest to form partnerships with local business people. For example, in exchange for exclusively using only their business, you can get a deal with a local florist to reduce their rates.
  • Patios: If you have an outdoor patio area for your guests, take pictures of it. Blog about any outdoor events you hosted on your patio.
  • Patriotic: American patriotic holidays include Memorial Day, Independence Day, Labor Day, and Veterans Day. Your bed and breakfast may decorate, host events, and/or offer patriotic packages.
  • Pets: Your bed and breakfast may not allow pets or the only pets allowed are the innkeepers. Other bed and breakfast inns may accommodate pets in certain places of the inn (like the first floor, rooms with private exits, and private cottages) or it could be entirely pet friendly. If your B&B does allow pets, you could devote a blog post about the lovable pets that have stayed.
  • Pictures: They can say much more than words ever will. Be sure to have flattering pictures of your bed and breakfast inn on your website and in your blog posts. The pictures should accurately represent what your inn looks like today.
  • Pools: If your B&B has an indoor or outdoor pool or hot tub, you can share pictures of that. Guests really appreciate private in room hot tubs.
  • Porches: Many bed and breakfasts are known for their porches. Share pictures of your porch with its rockers, swing, and other furniture.
  • Promotions: Bed and breakfasts can offer special promotions based on the holidays, seasons, and local events. This could include discounts, complimentary services, and free upgrades.
  • Quiet: Guests like to get away from the noise of everyday life. If you live in a tranquil setting, write about the compliments you receive about being a quiet place to stay.
  • Recreation: Discuss types of recreation guests can take part in on your property as well as in your local area.
  • Redecorating/remodeling: Feature the before and after pictures from a recent redecorating or remodeling project. Blog about how and why you decided to make those changes as well as why guests will want to visit.
  • Referrals: Give your guests incentives to make referrals to their friends and family. The incentive could be a discount on their next stay.
  • Restaurant: If you own your own bed and breakfast restaurant, this part of your inn may be open to the public. This is a great way to draw new overnight guests by giving them a taste of your incredibly delicious food when they come to dine at your restaurant.
  • Retreats: You could offer retreats like yoga retreats, scrapbooking retreats, or business retreats. Blog about the variety of retreats you offer.
  • Reviews: Share genuinely positive reviews you have of local places of interest to your potential guests.
  • Romantic: Bed and breakfasts may be the perfect place to rekindle the romance in your relationship. Relationship building is one of the primary reasons people take vacations.
  • Seasons: Decorate your inn to reflect each new season. This encourages people to return at a different time in the year to enjoy that time, too.
  • Shopping: Whether you have your own bed and breakfast shop or you are near a lot of wonderful area shopping malls and retail outlets, guests who like to shop will want to read about the shopping that is available in your local area.
  • Spas: You may have your own spa or have a partnership with a local spa or masseuse to provide spa services. Having these services sets you apart from other lodging accommodations.
  • Sports: Bed and breakfasts near sporting arenas and stadiums can blog about local sports teams season schedules, players, and coaches. Innkeepers might provide a Sports Package that includes tickets to their choice of certain local sporting events.
  • Tea: Bed and breakfasts may have a tea time or even a tea room. They may serve scones, tea sandwiches, cookies, and other finger food.
  • Ultimate experience: Position your bed and breakfast inn as the ultimate experience in lodging accommodations, hospitality, and cuisine. Encourage guests to give you a five star rating, or if they cannot do so, to talk with you about it instead of sharing their less than 5 star rating. This keeps up your image as the ultimate experience and gives you valuable input for how you can improve your guest experience.
  • Videos: If your bed and breakfast has its own video, be sure to put that on your website in a prominent place for your web visitors to see. Videos show more than pictures do. This allows your guests to get a feel for the layout of your bed and breakfast.
  • Weddings: If your inn hosts weddings, it is wise to dedicate a place on your website for that as well as to blog about it. Smaller bed and breakfasts may do small weddings or elopements.
  • Wine: Depending upon your state laws and licensing, you may host wine tastings or allow your guests to bring their own wine. You may even offer your guests the opportunity to tour one or more local vineyards in your area.
  • Xtra special: This was my “extra special” attempt to come up with a word that starts with “X.” It is important that your guests feel extra special not just when they arrive, but from the moment they see your website and speak with you over the phone.  Your bed and breakfast should have a great reputation.
  • Young and old guests: Bed and breakfasts appeal to young couples as well as older ones. You may have guests that return regularly over the years. That is great to have such loyalty and friendship with your guests.
  • Zzz…. Are your guests ready to have a restful experience at your inn? Make sure that your mattresses are comfortable. Be sure to offer extra pillows and blankets. Have a night light for guests to see their way to the bathroom in the middle of the night.

Be sure to share your blog posts regularly in social media.  No time to write your own blog posts?  Contact us about your bed and breakfast blogging.

Image by Marcus Berg of Unique Angles Photography

Popular Guest Room Amenities

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Popular guest room amenities attract potential bed and breakfast guests.  Bed and breakfast guests are willing to pay more for bedrooms offering more amenities.

Some bed and breakfasts have a room comparison chart that lists the guest room amenities available and then puts a dot or check by the amenities that correspond with each particular guest room.  This makes it easy for online visitors to see a room comparison and the price differences since there may be some rooms that have more amenities than others within the same bed and breakfast.

The amenities bed and breakfasts offer often depend upon the location and size of each bed and breakfast.  Geographical location plays a role in choosing guest room amenities (fireplaces usually more common in climates with cooler weather).  Likewise, the size of the bed and breakfast matters.  Typically the more rooms an inn has, the higher the likelihood of upscale amenities.

The amenities at bed and breakfasts range from small things (like an alarm clock and stationery) to big things (like wi-fi internet access and a large flat screen television). There are certain amenities that are usually standard.  For example, almost every bed and breakfast offers a private bathroom to their guests.

Other amenities in bedrooms are less common place.  For example, in-room hot tubs are seen as an added luxury.  This is typically found in bed and breakfasts that cater to those seeking a romantic destination.

The following is an alphabetical list of some guest bedroom amenities and features your bed and breakfast may offer:

  • Alarm clock radio
  • Antiques
  • Bathroom (private and connected)
  • Beds (oversized and comfortable)
  • Bedside table on each side of the bed
  • Blankets (extra)
  • Books
  • Bottled water
  • Ceiling fan(s)
  • Chairs
  • Chocolates
  • Coffee maker
  • Coasters
  • Coat rack
  • Comforters (extra)
  • Desk
  • DVD player
  • Ear plugs
  • Evening sweet treat
  • Fireplace (hand carved wood or marble)
  • Flowers
  • Furniture (such as antique or leather)
  • Guidebook with local maps and restaurant menus
  • Hair dryer
  • Handicap accessible amenities
  • Hangers
  • Hot tubs
  • Ice bucket and glassware
  • Individual climate control
  • Iron and ironing board
  • Lamps (such as Tiffany lamps)
  • Lighted make-up mirror
  • Luggage racks
  • Magazines
  • Microwave
  • Mini-Bar
  • Mini-Fridge
  • Mints
  • Mirror (full length)
  • Outlets with USB ports
  • Pillows (extra)
  • Pictures
  • Plants
  • Postcards
  • Private balcony, deck, patio, porch, or veranda
  • Private entrance
  • Reading lamps
  • Refrigerator (small)
  • Robes
  • Rose petals on your bed
  • Rugs
  • Separate sitting area
  • Sink (in the bedroom)
  • Slippers
  • Snacks or evening dessert in your room
  • Sofas
  • Stationery
  • Table
  • Tablet computer (stays in the room)
  • Technology charging stations
  • Television (large flat screen) with premium cable channels
  • Windows showing a breathtaking view
  • Wine and cheese
  • Wireless internet access (complimentary)

We did not include things that are typically found inside guest bathrooms which are additional amenities.  Bed and breakfasts may suggest a packing list to help their guests prepare for their visit.

Bed and breakfasts are wise to point out exactly everything that is included in the stay at their luxurious bed and breakfast versus what guests may have to pay for if they chose to stay at a hotel (concierge, breakfast, parking, free wi-fi, wine and cheese, and much more).  By offering popular guest bedroom amenities, bed and breakfasts can separate themselves from other lodging destinations and host more guests.

 

Image by Marcus Berg of Unique Angles Photography

Bed and Breakfasts in December

The Queen Victoria at Christmas - Cape May, New Jersey. Bed and Breakfast Inn

The Queen Victoria in Cape May, NJ during Christmas time

Bed and breakfasts, in December, can put on a spectacular display of holiday cheer. This is the best time of year to decorate your B&B. There are so many creative and festive ways to do so. The Queen Victoria in Cape May, New Jersey has exquisite outdoor Christmas lights! I love how they outlined their bed and breakfast to highlight that their inn has three floors and they hung lit garland with red bows on the fence all the way around their property.

#Holidays | A winter welcome at Another Second Penny Inn, Stonington, CT. #bedandbreakfast #travel

Decorative Doorway at Another Second Penny Inn of Stonington, CT

Another Second Penny Inn hung garland and put up a wreath with a red bow on their reflective glass door. The snow falling in Connecticut just adds to the bed and breakfast’s winter look.  They are located on a leafy, scenic road just 3 miles from Mystic and 2 miles north of Stonington Borough.

Their 1710 New England home offers friendly, romantic, and spacious accommodations for their bed and breakfast visitors. Winner of the Best Breakfast in New England, owners Jim and Sandra Wright, offer deluxe five course breakfasts on weekends and holidays and delicious Continental Breakfasts on the other mornings.

Curious about how this inn got its name? They offer this Ancient Persian saying to explain, “If you have two pennies, with the first, buy bread for your stomach and with the second, buy hyacinths for your soul.”
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Morehead Manor Bed and Breakfast of Durham, NC adds to the festivities with this holiday garland draping down our stairs. We welcome you to be our guests! http://www.moreheadmanor.com

Morehead Manor Bed & Breakfast of Durham, NC adds to the festivities with garland & bows decorating the stairway


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Morehead Manor of Durham, North Carolina was recently named the Best Black-Owned Bed and Breakfast in America by Black Enterprise magazine.  Innkeepers Daniel and Monica Edwards decorate their inn festively every year.  The garland and ribbon going down their staircase is but one area of the inn in the Bull City.  Within walking distance for their inn is the Durham Performing Arts Center which has holiday performances including the fortieth year of performances of A Christmas Carol! Durham is also the Tastiest Town of the South so between the delicious gourmet breakfasts at Morehead Manor and award-winning restaurants, your appetite will be more than satisfied!
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Christmas by the fire at York Harbor Inn in Maine

Christmas by the fire at York Harbor Inn of Maine


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The York Harbor Inn family of Inns in Maine is comprised of six separate lodges. The Main Inn offers twenty-two guest rooms. There are also two ocean view restaurants as well as lovely banquet and meeting rooms. Many luxury rooms feature ocean and beach view decks, fireplaces and/or Jacuzzi tubs. The York Harbor inn recognizes that people’s dogs are part of their family and they offer pet friendly rooms in their Harbor Crest building.  The picture of their Christmas tree by the fire is gorgeous.
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Victorian Christmas Getaway: The Empress Bed & Breakfast

Stunning Dining Room of The Empress Bed and Breakfast in Little Rock, AR


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Bob Blair and his wife Sharon Welch-Blair are owners of The Empress of Little Rock, in Arkansas. They have been open for nearly twenty years and they love their guests! “Anyone who loves people, enjoys welcoming them into your home, looks forward to a day of tasks and events of all kinds (everyday a new day), and works with a great crew should become an innkeeper.” Their enthusiasm for entertaining is evident when you look at their multi-award winning AAA four diamond rated bed and breakfast!  Every guest room at the historic inn has its own themed tree to create magic throughout the entire mansion. Bob and Sharon display their mementos and antiques in each room so you feel like you are not only experiencing the past, but are cherished guests of The Royal Family.
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#Holidays | The twinkling lights of the tree at the White Oak Manor, Jefferson, TX. #bedandbreakfast #travel

The twinkling lights of the tree at the White Oak Manor in Jefferson, TX.


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White Oak Manor is an historic bed and breakfast in Jefferson, Texas.  Innkeepers Dave and Tammy invite you to join their warm and friendly atmosphere.  It is especially beautiful to visit them this time of year with their festive holiday decorations.  Jefferson is always filled with love, laughter and friendly faces.
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So how does your bed and breakfast celebrate the holidays? Feel free to make comments about what food you prepare for guests, special ways you decorate your inn, and anything else you do to make this time of year extra special.

Your Website Needs Pictures

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Your website needs pictures.  If this web page had no pictures, would it have caught your attention as well?  You need to wow your potential guests with amazing professional photographs showing them the experience they will have if they stay at your bed and breakfast.  Your website needs pictures:

  • Outdoor pictures
  • Gardening & Landscaping
  • Breathtaking Views
  • Guest Bedrooms
  • Guest Bathrooms
  • Gourmet Kitchen
  • Your Breakfasts & other Delights
  • Common Areas
  • Grand Staircases & Fireplaces
  • Porch, Balcony & Deck
  • Your Antiques & Collections
  • Your Events such as Weddings & Concerts
  • Innkeepers/Owners
  • Area Attractions and Area Events

The old saying, “A picture is worth a thousand words” is right!  For search engine optimization purposes, be sure to label your images with the relevant keywords. Capture their love of what your inn and local community has to offer with awesome photos!

 

Image by Marcus Berg of Unique Angles Photography

You Can Do Pinterest

you-can-do-Pinterest

You can do Pinterest!  As promised when I started our series of blog posts on using Pinterest, I will share with you some of my Pinterest boards and how I organized them.  This is for you to get some inspiration when you pin on your boards!  It gets exciting when you grow more followers. You can see which pins get repinned the most.

Of course, food is a big deal for a bed and breakfast so I have more than one board for food.  Perhaps I will have enough pins to have a separate board for eggs (including omelets and frittatas).  I did have enough pins to have separate boards for crepes, French toast, pancakes, and waffles–even desserts!  Currently, I have the following boards:

Bed and Breakfast Cooking

Bed and Breakfast Crepes

Bed and Breakfast French Toast

Bed and Breakfast Pancakes

Bed and Breakfast Waffles

Bed and Breakfast Desserts

I also have a board for cookbooks and for other books, including fiction related to bed and breakfasts and nonfiction about running bed and breakfasts.

B&B  Cookbooks

Bed and Breakfast Books

Then I have few boards featuring bed and breakfast in the United States, bed and breakfasts in the world, and award-winning bed and breakfasts.

Bed and Breakfasts USA

Bed and Breakfasts World

B&B Award Winners

In case you are wondering why sometimes I spell out Bed and Breakfast and sometimes I shorten the name of the board to say “B&B”–it is so that the name of the whole board fits on the screen.  Otherwise, if the name you give your board is too long, it will show a … after it to show that there are more letters, but not enough room.  To me, it makes sense to name my boards short enough so that everyone can read its entire title.

I also name my boards with titles that are appropriate. For example, if it is a specific area of the house, I include that in the name of the board.

Bed and Breakfast Bathrooms

Bed and Breakfast Bedrooms

Bed and Breakfast Dining

Bed and Breakfast Kitchens

I also feature less thought of areas that can really look special in a bed and breakfast.

Bed and Breakfast Stairs

Bed and Breakfast Fireplaces

Bed and Breakfast Lights

B&B Stained Glass

Since so much of the visual appeal for a bed and breakfast comes from its outside, I put together the following boards:

Bed and Breakfast Entrances

Bed and Breakfast Porches

Bed and Breakfast Gazebos

Bed and Breakfast Gardening

There are some bed and breakfasts that specialize in an area.  They could offer weddings, be located on a farm, have a spa, and/or a restaurant.

Bed and Breakfast Weddings

Bed and Breakfast Farms

Bed and Breakfast Spas

B&B Restaurants

Some bed and breakfasts are unique because they are located in a registered historic home or even located in a lovely castle!

B&B’s with History

Bed and Breakfast Castles

Because of what services I provide, I have a board for social media and one specifically for Pinterest.  

B&B Social Media Success

Promote with Pinterest

Of course, I have not listed every board I have nor do you need to have the same boards as me.  It is really deciding what you think visitors would like best about your bed and breakfast and featuring those in pins as well as pinning other B&B’s from non-competing parts of the country or those of your innkeeper friends and fellow association members.

Be sure to use the name of your bed and breakfast (or a shortened version of it) on your boards and in your pins as often as possible. This is key so when your pins get repinned they will know it was from your bed and breakfast.

What do guests say they like about your B&B?  Start with that.  You can also offer tips such as home organization, kitchen gadgets, decorating advice, etc.  The sky is the limit. Whatever your strengths are as an innkeeper (ex: cooking, decorating, gardening, etc.) you can feature that in your pins.

You truly are free to make it what you want it to be!  Once you get started, you may not realize how fast the time goes by!  So starting pinning so you will be winning more business!

 

Image by Marcus Berg of Unique Angles Photography