Category Archives: Amenities

B&B Guests: Relaxation #1 Priority

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Some guests will retreat to your bed and breakfast simply because they want a calm scenic place to relax and not have anything to do. They may just sit and watch the lovely ocean or mountain views your B&B may have.

Their idea of activity are quiet things such as reading, picnicking, and crocheting.  You can assure them they will have the peace and tranquility they are seeking when they become your guests.  If you offer an in-room massage or house a home library, be sure to mention that in your phone conversation and feature that on your website.

 

Image by Marcus Berg of Unique Angles Photography

All in the Details

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Do you ever notice that it is the little things that make a big difference?  Sometimes it is all in the details.  For example, when I stay at a bed and breakfast and they include free use of their washer and dryer (and even supply the detergent and dryer sheets) that is an added bonus to me.

Other little details can include:

  • Friendly phone conversation
  • A professional hand carved sign to see as you approach
  • A warm greeting when you come in
  • A welcome note when you enter your room
  • Specific promotional package for your special occasion
  • Fresh flowers in your room
  • A guest book to write comments in
  • A guidebook to the local area and its attractions
  • A wide selection of books to read
  • Board games to play
  • Chilled wine bottle and wine glasses near the private hot tub
  • Filled basket of various snacks to choose from

The list of details can also be custom tailored to your bed and breakfast.  Perhaps you offer weddings or workshops.  The point is to get creative so that guests appreciate the little details you put into making their stay a happy and memorable experience they will fondly recall.  

 

Image by Marcus Berg of Unique Angles Photography

Girlfriend Getaways

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Did you know that your bed and breakfast could be the perfect getaway for girlfriends? Whether they need to get away from the stresses of family life or their job or they simply want to dedicate a weekend to hang with the girls, this is a perfect package option you can offer. Packages personalize the experience of your inn’s guests.

Your package could include:

  • A wine and cheese tasting
  • Tickets to a local performance or attraction
  • T-shirts and coffee mugs with the name of your B&B
  • Personal massages and other spa services
  • Lunch in a picnic basket
  • A floral arrangement
  • Gourmet chocolates
  • Private hot tub in their room
  • Cookies and milk brought to their room

After together time with friends, they will come home refreshed, renewed, and invigorated. Be sure to follow up with them and ask them to write down or tell you what they liked about their experience.  If they give a good testimonial, you can ask for permission to add that to your website, blog, and marketing materials.  Remember, like the song says, “Girls just want to have fun”!

 

Image by Marcus Berg of Unique Angles Photography

Valentine’s Day is Coming

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With Valentine’s Day being the middle of next month, it is time to start promoting how your bed and breakfast will be celebrating it. This is a great opportunity to put together a package deal for couples.

  • Make a connection with a local florist that you will only use their service in exchange for them giving you a discount.
  • If your bed and breakfast does not offer spa services, maybe you can arrange for a nearby spa to offer you a deal on massages, facials, and nails.
  • You may be located near to a card and candy gift shop.  This is another opportunity to make exclusive arrangements with them.
  • Look at romantic restaurants in your area and ask the manager if you can arrange for your couples to dine at their restaurant.
  • If you have a concert hall or arena in your area, you can check to see the performances showing or games being played during that time.
  • If you have rooms with their own private hot tubs, this is the time to emphasize that in your marketing.
  • Lastly, do not forget the wine or sparkled juice as well as dessert for two in the room.

The more you know about the couple, the more you can personalize the package.  Try to find out their preferences in food and entertainment.  What they would like done at the spa or if they are more likely to enjoy a concert or a game.

Sometimes one person is surprising the other person with this romantic trip. You can join in the fun.  Make sure to price your package at a cost where you will be making a healthy profit from your package after paying the other places.  This is your chance to play Cupid on February 14!

 

Image by Marcus Berg of Unique Angles Photography

Why Bed and Breakfasts are Better Than Hotels

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Staying at a bed and breakfast can be better than staying at a hotel. Your B&B could be located in a restored old home or even a mansion with antique furnishings.  Your gardens may be lush and offer comfortable seating, and your rooms range from cozy to luxurious. Staying in your B&B can be a really unique travel experience and not one to be missed. Here are the top 10 benefits you can emphasize to your bed and breakfast guests.

  1. Their bed and breakfast is included.  While this may seem obvious, it’s actually a wonderful amenity in terms of convenience and cost savings. B&B’s offer anything from a continental spread to a hot gourmet meal. As a special touch, you can even bring guests their breakfast in bed.
  2. You can give them the privacy and peace and quiet they desire.  As a B&B, you can be more exclusive with fewer guests. You often have guests looking for a place to spend a quiet weekend.
  3. They’ll get more personal service.  With fewer guests than a hotel, you can give your guests a much more personal experience. Wanting guests to return, you are invested in making sure you have a great stay.
  4. Your bed and breakfast may be located in a less traveled area.  Unlike hotels, your B&B could be located off the beaten path. This provides your guests with a great opportunity to see less traveled parts of your community that they would otherwise miss.
  5. It is the perfect romantic getaway.  In fact, B&B’s have become so popular for couples that you may cater to this romantic angle, offering special romantic packages. These may include events planned ahead or excursions that are included in their stay.
  6. Your bed and breakfast is more secure.  At a B&B, there are fewer people coming and going. With less going on, as a B&B owner, you can keep a much better eye on their property than a typical hotel staff can on a hotel.
  7. Your guests can get a taste of the local culture and style.  Your B&B has its own character. Even better, you have lots of advice for your guests concerning the best things to do and see in the local area.
  8. You can offer extra activities.  You may be one of the many B&B’s that offer additional recreational activities in your regular packages. Depending on the location, your guests may be able to enjoy biking, hiking, canoeing, golfing, or skiing.
  9. Your guests will encounter unexpected luxuries.  B&B’s tend to offer all those extra special touches that can make your guests’ stay pampering and luxurious. Luxury bed linens and bathrobes, organic food, and locally roasted coffee are only some of the many perks that you may offer. You may even stock snacks and drinks in the common areas and rooms in case your guests get hungry.
  10. You provide a great value.  Although B&B rooms tend to be priced higher than hotels, usually your place offers a better value overall than hotel rooms. More amenities are included such as free phone calls and Internet, you get much better service, and the experience tends to be much more unique than an average hotel stay.

So, as the bed and breakfast owner, be sure to emphasize (on your website, blog, and your other marketing) the unique benefits that guests will receive when they stay at your bed and breakfast and why staying with you will give them a better experience than if they were to go to a local hotel.  You can focus on how your B&B gives that extra special personal touch.

 

Image by Marcus Berg of Unique Angles Photography

The Christmas Farm Inn and Spa

Christmas Farm Inn - Blitzen Way, Jackson, New Hampshire Beautiful!

The Christmas Farm Inn and Spa, owned by innkeepers Gary and Sandra Plourde, is located on 3 Blitzen Way in Jackson, New Hampshire.  The names of the rooms in this 15 acre estate are in keeping with their Christmas theme.

In the Main Inn, the bedroom names are: Mr./Mrs. Santa Claus, Vixen, Blitzen, Three Wise Men, Cupid, Donner, Dasher, Sleigh Bells, and Star of the East.

The Salt Box Rooms are named: Mistletoe, Holly, Elves, Rudolph, Noel, North Star, Yuletide, Sugar and Spice, and Everything Nice.

The Family Barn Suites are named: Balsam, Hemlock, Pine, and Spruce.  The Hand Crafted Cottages are named: The Blacksmith Shop, The Sleigh House, The North Pole, The Smokehouse, The Livery Stable, The Sugar House, and The Log Cabin.

The Carriage House Suites are named after the 12 Days of Christmas Song: Partridge in a Pear Tree, Turtle Doves, French Hens, Calling Birds, Golden Rings, Geese-a-Laying, Swans-a-Swimming, Maids-a-Milking, Ladies Dancing, Lords-a-Leaping, Pipers Piping, Drummers Drumming.

Spa guests enjoy world-class facilities and all the amenities including 7 treatment rooms, relaxation lounge, indoor and outdoor pools, hot tub and fitness center.  Christmas Farm Inn and Spa has their own restaurant and they offer specials and packages as well as elegant weddings.

According to their blog, innkeepers Gary and Sandra Plourde, see themselves as, “caretakers of the inn and the traditions that live here – not just at Christmas time, but all throughout the year.”  Kristi Dement of Bed and Breakfast Blogging wishes you and your family a Merry Christmas!

Top 5 Reasons to Stay at a B&B

 

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Do you know that your blog is the perfect place to promote reasons why travelers should want to stay at your bed and breakfast?  Bed and Breakfast Blogging will write a blog for your B&B that entices your website visitors to book rooms!

The following are excellent reasons why a potential guest should choose to stay at your bed and breakfast versus a hotel.

1. Bed and breakfasts treat all of their guests with special care and attention.  You may personalize their visits with little extras like flowers in their room and chocolate on their pillow.

2. B&B’s can be very romantic places to stay at. Several bed and breakfasts have honeymoon suites!  You may offer dessert and wine served to their room in the evening.

3. Your guests will enjoy the best home-cooked breakfast they ever have because you cook delicious gourmet food including Eggs Benedict and French toast!

4. Your visitors will be staying in the comforts of your bed and breakfast home and have the amenities of a hotel.  It is important to have pictures (even a video tour) of your bed and breakfast on your website for potential guests to see all your B&B has to offer.

5. Their special event is happening at your B&B.  Many bed and breakfasts specialize in doing weddings or hosting meetings–yours may be one of them.

Bed and breakfast owners, it is important for your blog to highlight what makes your particular bed and breakfast unique. Bed and Breakfast Blogging can write you online content that is targeted to market to your ideal B&B guests.

 

Image by Marcus Berg of Unique Angles Photography

Frequently Asked Questions

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When potential guests arrive at your website, do they have all the pertinent information they need in order to know that they want to stay at your bed and breakfast?  Your website needs to be informative and friendly enough so that guests can be assured that your bed and breakfast is the one they want to stay at.

Consider having a “FAQ” (frequently asked questions) section on your website. This can list questions and answers about your inn and the surrounding area. The following are examples:

  • What amenities do you offer? This is your opportunity to list things like their own telephone, wi-fi access, jacuzzi or hot tub, air conditioning, cable television, library, a suite, private bathroom, etc.
  • What can I do in the area?  Answering this question gives you the chance to brag about the fun things to do in your area.  This is when you can talk about shopping, area attractions, favorite restaurants, arenas to see sports and concerts, and more!
  • Can you tell me what to expect for breakfast?  You can indicate the time breakfast is normally served, if they can make arrangements to adjust the time, what is normally served, if special dietary needs can be accommodated, and if breakfast can be delivered to their room.
  • Do you allow children to be guests?  You may allow children, but require a specific minimum age or you may decide to keep it only open to adults.
  • Do you allow pets?  Do you have pets living at your bed and breakfast? You may allow pets or have separate cottages for your guests to stay in with their pets. Some B&B owners have pets that live in the B&B, but their pets may be restricted to only specific areas of the place.
  • What about the details?  This is where you can bring up how you handle early arrivals and late departures, your credit card policies, if you have a minimum number of nights they must stay, and if you have any discounts or special packages.
  • How much privacy will we have?  You can answer their questions such as if there is a common area to meet other guests and if they have to interact with the other guests at breakfast and if they will hear the other guests behind the walls.
  • Do you allow smoking?  92% of all B&B’s do not allow smoking inside. There is a trend for healthier environments.  Most states do not allow smoking in public restaurants.
  • Where do the innkeepers sleep?  Many times you live on the premises or just a few minutes away. It gives guests peace of mind to know that they will be able to reach you if and when they need to do so.

Having an FAQ section, on your website, helps answer any questions they may be too timid to ask, but truly want to know.  I also recommend giving guests, who have paid for one of your rooms, a number where they can always reach you in case of emergency.  This helps everyone feel more comfortable!

For Guests Who Love To Read

For guests who love to read, your bed and breakfast can house a small library or even a parlor or study with a large selection of books on your shelves.  If you are wondering what kind of books to have on the shelves, the following are some great suggestions:

  • Architecture–for those interested in construction and architectural styles
  • Biographies–of any legends about the people who live in your town or former tenants of your home or anyone famous in your area
  • Cooking–people may be looking for a new recipe–especially if it is your cookbook (that you have for sale)!
  • Fiction–if the setting in the book is in your local area it may really be attractive to your guests
  • Flora and fauna–for the garden lovers, horticultural experts, biologists, and green thumbs
  • Guidebooks–for people who want to get to know your area and its attractions
  • History books–many people love to read about history (especially the history of your location)
  • Home decorating–people who stay in bed and breakfasts usually appreciate home decor
  • Success books–people love reading about how to have success, achieve more, and reach their dreams

You need not spend a lot of money if you do not already have a wide collection of books.  There are plenty of good used bookstores and even yard sales that sell them.  Having good reading material for your guest helps them remember their stay at your bed and breakfast even more fondly.  See the B&B Books listed for a great selection of Bed and Breakfast related books!

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